Zusammenfassung
Vor allem der medizinische Fortschritt sorgt dafür, dass der Bedarf an Blutkon-serven immer weiter ansteigt.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Literaturverzeichnis
Ahearne, M./Bhattacharya, C. B./Gruen, T. (2005): Antecedents and Consequences of Customer-Company Identification: Expanding the Role of Relationship Marketing, in: Journal of Applied Psychology, Vol. 90, No. 3, pp. 574-585.
Armitage, C. J./Conner, M. (2001): Social Cognitive Determinants of Blood Donation, in: Journal of Applied Social Psychology, Vol. 31, No. 7, pp. 1431-1457.
Belk, R. W./Kozinets, R. V. (2005): Videography in marketing and consumer research, in: Qualitative Market Research: An International Journal, Vol. 8, No. 2, pp. 128-141.
Bhattacharya, C. B./Sen, S. (2003): Consumer-Company Identification: A Framework for Understanding Consumers’ Relationships with Companies, in: Journal of Marketing, Vol. 67, No. 2, pp. 76-88.
Buber, R./Klein, V. (2007): Zur Bedeutung qualitativer Methodik in der Marktforschungspraxis, in: Buber, R./Holzmüller, H (Hrsg.): Qualitative Marktforschung, Wiesbaden, pp. 47-61.
Devine, D./Goldman, M./Engelfriet, C. P./Reesink, H. W./Hetherington, C./Hall, S. (2007): Donor recruitment research, in: Vox Sanguinis, Vol. 93, No. 3, pp. 250-259.
Ferguson, E./Chandler, S. (2005): A Stage Model of Blood Donor Behaviour: Assessing Volunteer Behaviour, in: Journal of Health Psychology, Vol. 10, No. 3, pp. 359-372.
Fetterman, D. M. (1998): Ethnography: Step by Step, 2. Aufl., Thousand Oaks, CA.
Godin, G./Conner, M./Sheeran, P./Bélanger-Gravel, A./Germain, M. (2007): Determinants of repeated blood donation among new and experienced blood donors, in: Transfusion, Vol. 47, No. 9, pp. 1607-1615.
Griffin, D./O’Cass, A. (2007): Blood Donation: An Exploratory Study of Antecedents and Outcomes of Self-reported Behaviour. Paper presented at the Australia and New Zealand Marketing Academy Conference Dunedin, NZ.
Holdershaw, J. L./Gendall, P./Wright, M. (2007): Factors influencing blood donation behaviour. Paper presented at the Australia and New Zealand Marketing Academy Conference Dunedin, NZ.
Hollingsworth, B./Wildman, J. (2004). What population factors influence the decision to donate blood?, in: Transfusion Medicine, Vol. 14, No. 1, pp. 9-12.
Homburg, C./Wieseke, J./Hoyer, W. D. (2009): Social Identity and the Service Profit Chain, in: Journal of Marketing, Vol. 73, No. 2, pp. 38-54.
Knoblauch, H./Schnettler, B. (2007): Videographie. Erhebung und Analyse Qualitativer Videodaten, in: Buber, R./Holzmüller, H (Hrsg.): Qualitative Marktforschung, Wiesbaden, pp. 584-599.
Knoblauch, H./Schnettler, B./Raab, J./Soeffner, H.-G. (2006): Video Analysis: Methodology and Methods: Qualitative Audiovisual Data Analysis in Sociology, Frankfurt am Main.
Kozinets, R. V./Belk, R. W. (2006): Videography, in: Jupp, V. (Hrsg.): Sage Dictionary of Social Research Methods, London, pp. 318-320.
Krippendorff, K. (2004): Content Analysis: An Introduction to Its Methodology, Thousand Oaks, CA.
Mayring, P. (2003): Qualitative Inhaltsanalyse. Grundlagen und Techniken, 8. Aufl.,Weinheim, Basel.
Mayring, P./Gläser-Zikuda, M./Ziegelbauer, S. (2005): Auswertung von Videoaufnahmen mit Hilfe der Qualitativen Inhaltsanalyse – ein Beispiel aus der Unterrichtsforschung, in: MedienPädagogik - Online-Zeitschrift für Theorie und Praxis der Medienbildung, 4. Jg., Nr. 1, S. 1-17.
McMillan, D. W./Chavis, D. M. (1986): Sense of community: A definition and theory, in: Journal of Community Psychology, Vol. 14, No. 1, pp. 6-23.
Mwaba, K./Keikelame, M. J. (1995): Blood donation behaviour and beliefs among a sample of high school students in Mmabatho, in: Curationis, Vol. 18, No. 3, pp. 2-3.
Nonis, S. A./Ford, C. W./Logan, L./Hudson, G. (1996): College Student’s Blood Donation Behavior: – Relationship to Demographics, Perceived Risk, and Incentives, in: Health Marketing Quarterly, Vol. 13, No. 4, pp. 33-46.
o. V. (2011): Keine Lust auf den Aderlass, in: Handelsblatt, 01.06.2011.
Oswalt, R. M. (1977): A review of blood donor motivation and recruitment, in: Transfusion, Vol. 17, No. 2, pp. 123-135.
Piliavin, J. A. (1990): Why do they give the gift of life? A review of research on blood donors since 1977, in: Transfusion, Vol. 30, No. 5, pp. 444-459.
Piliavin, J. A./Callero, P. L. (1991): Giving blood: the development of an altruistic identity, Baltimore.
Reid, M./Wood, A. (2008): An investigation into blood donation intentions among non-donors, in: International Journal of Nonprofit and Voluntary Sector Marketing, Vol. 13, No. 1, pp. 31-43.
Shabbir, H./Palihawadana, D./Thwaites, D. (2007): Determining the antecedents and consequences of donor-perceived relationship quality – A dimensional qualitative research approach, in: Psychology and Marketing, Vol. 24, No. 3, pp. 271-293.
Schreiber, G. B./Schlumpf, K. S./Glynn, S. A./Wright, D. J./Tu, Y./King, M. R. (2006): Convenience, the bane of our existence, and other barriers to donating, in: Transfusion, Vol. 46, No. 4, pp. 545-553.
Tajfel, H. (1978): Differentiation between Social Groups: Studies in the Social Psychology of Intergroup Relations, London.
Tajfel, H./Turner, J. C. (1979): An Integrative Theory of Intergroup Conflict, in: Austin, W. G. /Worchel, S. (Hrsg.): The Social Psychology of Intergroup Relations, Monterey, CA, pp. 33-47.
Tscheulin, D. K./Lindenmeier, J. (2005): The willingness to donate blood: an empirical analysis of socio-demographic and motivation-related determinants, in: Health Services Management Research, Vol. 18, No. 3, pp. 165-174.
Vargo, S. L. (2009): Toward a transcending conceptualization of relationship: a service-dominant logic perspective, in: Journal of Business & Industrial Marketing, Vol. 24, No. 5/6, pp. 373-379.
Vargo, S. L./Lusch, R. F. (2004): Evolving to a New Dominant Logic for Marketing, in: Journal of Marketing, Vol. 68, No. 1, pp. 1-17.
Vargo, S. L./Lusch, R. F. (2006): Service-Dominant Logic: What it is, What it is not, What it might be, in: Lusch, R. F./Vargo, S. L (Hrsg.): The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, Armonk, NY, pp. 43-56.
Woratschek, H./Horbel, C./Popp, B. (2010): Extending the Service-Profit Chain: - The Role of Identification and Co-Creation, Wirtschaftswissenschaftliche Diskussionspapiere, (06-10), Bayreuth.
Woratschek, H./Horbel, C./Roth, S./Popp, B. (2008): Der Einsatz der Videographie im Dienstleistungsmanagement – Eine Analyse von "verrückten Typen", in: Benkenstein, M. (Hrsg.): Neue Herausforderungen an das Dienstleistungsmarketing, Wiesbaden, S. 19-40.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer Fachmedien Wiesbaden
About this chapter
Cite this chapter
Horbel, C. (2013). Identifikation und Ko-Kreation von Werten im Non-Profit-Bereich – Eine videografische Untersuchung am Beispiel von Blutspenden. In: Schmitz, G. (eds) Theorie und Praxis des Dienstleistungsmarketing. Fokus Dienstleistungsmarketing. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-8349-6869-2_3
Download citation
DOI: https://doi.org/10.1007/978-3-8349-6869-2_3
Publisher Name: Springer Gabler, Wiesbaden
Print ISBN: 978-3-8349-3155-9
Online ISBN: 978-3-8349-6869-2
eBook Packages: Business and Economics (German Language)