Zusammenfassung
Während die Entwicklung von langfristigen, mehrschichtigen und intensiven Geschäftsbeziehungen seit Jahren im Fokus der Wissenschaft und Praxis steht, ist die Beendigung von Geschäftsbeziehungen erst in den letzten Jahren eingehender beleuchtet worden. Viele Unternehmen haben Geschäftsbeziehungen, die keinen Beitrag zur Wertschöpfung liefern, weswegen eine Beendigung solcher Beziehungen den Unternehmenserfolg verbessert. Dieses Kapitel widmet sich der Beendigung von Geschäftsbeziehungen und zeigt die Voraussetzungen auf, die die Beendigungs-Kompetenz in Unternehmen stützen – oder behindern. Das Kapitel gibt konkrete Hinweise für die Analyse von Unternehmen.
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Ritter, T. (2015). Beendigung von Geschäftsbeziehungen. In: Backhaus, K., Voeth, M. (eds) Handbuch Business-to-Business-Marketing. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-8349-4681-2_12
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