Skip to main content

Kommunikative Konstitution von Organisationen

  • Chapter
  • First Online:

Part of the book series: Springer NachschlageWissen

Zusammenfassung

Beiträge zur Unternehmenskommunikation behandeln in der Regel (strategisch) geplante interne oder externe Kommunikation. Der vorliegende Beitrag stellt einen alternativen Theorieansatz vor, der aktuell im nordamerikanischen Forschungsgebiet „Organizational Communication“ vorherrschend ist. zunehmende Aufmerksamkeit erhält Der sogenannten „CCO-Perspektive“ („Communicative Constitution of Organizations“) zufolge bestehen Unternehmen aus einer Vielzahl von internen und externen Kommunikationspraktiken, die nur in bedingtem Maße strategisch steuerbar sind. Zugleich sind es eben diese Kommunikationspraktiken, die erst Unternehmen erzeugen, stabilisieren und verändern. Der Beitrag stellt die CCO-Perspektive hinsichtlich ihrer wesentlichen Vertreter, theoretischen Grundannahmen, methodologischen Zugänge und empirischen Anwendungsfelder vor. Anschließend wird das Potenzial des Theorieansatzes für die Unternehmenskommunikation diskutiert.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   139.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Literatur

  • Ashcraft, K. L., Kuhn, T. R., & Cooren, F. (2009). Constitutional amendments: „Materializing“ organizational communication. Academy of Management Annals, 3(1), 1–64.

    Article  Google Scholar 

  • Axley, S. R. (1984). Managerial and organizational communication in terms of the conduit metaphor. Academy of Management Review, 9(3), 428–437.

    Google Scholar 

  • Benoit-Barné, C., & Cooren, F. (2009). The accomplishment of authority through presentification: How authority is distributed among and negotiated by organizational members. Management Communication Quarterly, 23(1), 5–31.

    Article  Google Scholar 

  • Blaschke, S., Schoeneborn, D., & Seidl, D. (2012). Organizations as networks of communication episodes: Turning the network perspective inside out. Organization Studies, 33(7), 879–906.

    Article  Google Scholar 

  • Bruhn, M. (1995). Integrierte Unternehmenskommunikation. Ansatzpunkte für eine strategische und operative Umsetzung integrierter Kommunikationsarbeit. Stuttgart: Schäffer-Poschel.

    Google Scholar 

  • Calton, J. M., & Payne, S. L. (2003). Coping with paradox: Multistakeholder learning dialogue as a pluralist sensemaking process for addressing messy problems. Business & Society, 42(1), 7–42.

    Article  Google Scholar 

  • Capriotti, P. (2011). Communicating corporate social responsibility through the internet and social media. In Ø. Ihlen, J. L. Barlett, & S. May (Hrsg.), The handbook of communication and corporate social responsibility (S. 358–378). Oxford: Wiley.

    Chapter  Google Scholar 

  • Chaput, M., Brummans, B. H., & Cooren, F. (2011). The role of organizational identification in the communicative constitution of an organization: A study of consubstantialization in a young political party. Management Communication Quarterly, 25(2), 252–282.

    Article  Google Scholar 

  • Cheney, G., & Ashcraft, K. L. (2007). Considering „the professional“ in communication studies: Implications for theory and research within and beyond the boundaries of organizational communication. Communication Theory, 17(2), 146–175.

    Article  Google Scholar 

  • Cheney, G., Christensen, L. T., Zorn, T., & Ganesh, S. (2004). Organizational communication in an age of globalization: Issues, reflections, practices. Long Grove: Waveland Press.

    Google Scholar 

  • Christensen, L. T., & Cornelissen, J. (2011). Bridging corporate and organizational communication: Review, development and a look to the future. Management Communication Quarterly, 25(3), 383–414.

    Article  Google Scholar 

  • Christensen, L. T., Morsing, M., & Cheney, G. (2008). Corporate communications. Convention, complexity, and critique. London: Sage.

    Google Scholar 

  • Christensen, L. T., Morsing, M., & Thyssen, O. (2013). CSR as aspirational talk. Organization, 20(3), 372–393.

    Article  Google Scholar 

  • Cooren, F. (2004). Textual agency: How texts do things in organizational settings. Organization, 11(3), 373–394.

    Article  Google Scholar 

  • Cooren, F. (2007). Interacting and organizing: Analyses of a management meeting. Mahwah: Lawrence Erlbaum Associates.

    Google Scholar 

  • Cooren, F. (2012). Communication theory at the center: Ventriloquism and the communicative constitution of reality. Journal of Communication, 62(1), 1–20.

    Article  Google Scholar 

  • Cooren, F., & Fairhurst, G. T. (2009). Dislocation and stabilization: How to scale up from interactions to organization. In L. L. Putnam & A. M. Nicotera (Hrsg.), Building theories of organization: The constitutive role of communication (S. 117–151). New York: Routledge.

    Google Scholar 

  • Cooren, F., Taylor, J. R., & van Every, E. J. (Hrsg.). (2006). Communication as organizing. Empirical and theoretical explorations in the dynamic of text and conversations. Mahwah: Lawrence Erlbaum Associates.

    Google Scholar 

  • Cooren, F., Brummans, B. H. J. M., & Charrieras, D. (2008). The coproduction of organizational presence: A study of Médecins Sans Frontières in action. Human Relations, 61(10), 1339–1370.

    Google Scholar 

  • Cooren, F., Kuhn, T. R., Cornelissen, J. P., & Clark, T. (2011). Communication, Organizing, and Organization: An Overview and Introduction to the Special Issue. Organization Studies, 32(9), 1149–1170.

    Article  Google Scholar 

  • Eden, C., & Ackermann, F. (1998). Making Strategy: The Journey of Strategic Management. London: Sage.

    Google Scholar 

  • Eisenberg, E. M., Goodall, H. L. Jr., & Trethway, A. (2009). Organizational communication: Balancing creativity and constraint. New York: Bedford.

    Google Scholar 

  • Fairhurst, G. T. (2008). Discursive leadership: A communication alternative to leadership psychology. Management Communication Quarterly, 21(4), 510–521.

    Article  Google Scholar 

  • Ford, J. D., & Ford, L. W. (1995). The role of conversations in producing intentional change in organizations. Academy of Management Review, 20(3), 541–570.

    Google Scholar 

  • Freeman, R. E. (1984). Strategic management: A stakeholder approach. Boston: Pitman.

    Google Scholar 

  • Giddens, A. (1984). The constitution of society: Outline of the theory of structuration. Cambridge: Polity Press.

    Google Scholar 

  • Grunig, J. E., & Hunt, T. (1984). Managing public relations. New York: Holt, Rinehart & Winston.

    Google Scholar 

  • Grunig, J. E., Grunig, L. A., & Dozier, D. (2002). Excellent public relations and effective organizations: A study of communication management in three countries. Mahwah: Lawrence Erlbaum Associates.

    Google Scholar 

  • Heath, R. L. (1993). A rhetorical approach to zones of meaning and organizational prerogatives. Public Relations Review, 19, 141–155.

    Article  Google Scholar 

  • Heron, A. R. (1942). Sharing information with employees. Stanford: Stanford University Press.

    Google Scholar 

  • Isaacs, W. (1999). Dialogue and the art of thinking together. New York: Doubleday.

    Google Scholar 

  • Jenkinson, A., Sain, B., & Bishop, K. (2005). Optimising communications for charity brand management. International Journal for Nonprofit Volunteer Sector Marketing, 10, 79–92.

    Article  Google Scholar 

  • Kieser, A., & Ebers, M. (Hrsg.). (2006). Organisationstheorien. Stuttgart: Kohlhammer.

    Google Scholar 

  • Kirchner, K. (2001). Integrierte Unternehmenskommunikation. Theoretische und empirische Bestandsaufnahme und eine Analyse amerikanischer Großunternehmen. Wiesbaden: Westdeutscher.

    Google Scholar 

  • Koschmann, M. A., Kuhn, T. R., & Pfarrer, M. D. (2012). A communicative framework of value in cross-sector partnerships. Academy of Management Review, 37(3), 332–354.

    Article  Google Scholar 

  • Kuhn, T. R. (2008). A communicative theory of the firm: Developing an alternative perspective on intra-organizational power and stakeholder relationships. Organization Studies, 29(8–9), 1227–1254.

    Article  Google Scholar 

  • Kuhn, T. R. (2012). Negotiating the micro-macro divide: Thought leadership from organizational communication for theorizing organization. Management Communication Quarterly, 26(4), 543–584.

    Article  Google Scholar 

  • Leonardi, P. (2011). When flexible routines meet flexible technologies: Affordance, constraint, and the imbrication of human and material agencies. MIS Quarterly, 35(1), 147–167.

    Google Scholar 

  • Luhmann, N. (1984). Soziale Systeme: Grundriss einer allgemeinen Theorie. Frankfurt am Main: Suhrkamp.

    Google Scholar 

  • Luhmann, N. (2000). Organisation und Entscheidung. Opladen: Westdeutscher Verlag.

    Book  Google Scholar 

  • McPhee, R. D. (2004). Text, agency, and organization in the light of structuration theory. Organization, 11(3), 355–371.

    Article  Google Scholar 

  • McPhee, R. D., & Iverson, J. O. (2009). Agents of constitution in communidad: Constitutive processes of communication in organizations. In L. L. Putnam & A. M. Nicotera (Hrsg.), Building theories of organization: The constitutive role of communication (S. 49–88). New York: Routledge.

    Google Scholar 

  • McPhee, R. D., & Zaug, P. (2000). The communicative constitution of organizations: A framework for explanation. Electronic Journal of Communication, 10(1/2), o. S.

    Google Scholar 

  • Meyer, J. W., & Rowan, B. (1977). Institutionalized organizations: Formal structure as myth and ceremony. American Journal of Sociology, 83, 340–363.

    Article  Google Scholar 

  • Mitchell, R. K., Agle, B. R., & Wood, D. J. (1997). Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of Management Review, 22(4), 853–886.

    Google Scholar 

  • Mohe, M., & Seidl, D. (2011). Theorizing the client-consultant relationship from the perspective of social-systems theory. Organization, 18(1), 3–22.

    Article  Google Scholar 

  • Nassehi, A. (2005). Organizations as decision machines: Niklas Luhmann’s theory of organized social systems. Sociological Review, 53(1), 178–191.

    Article  Google Scholar 

  • Nothhaft, H., & Wehmeier, S. (2007). Coping with complexity. Sociocybernetics as a framework for communication management. International Journal of Strategic Communication, 1(1), 151–168.

    Article  Google Scholar 

  • Orlikowski, W. J. (2007). Sociomaterial practices: Exploring technology at work. Organization Studies, 28(9), 1435–1448.

    Article  Google Scholar 

  • Phillips, R. (2003). Stakeholder theory and organizational ethics. San Francisco: Berrett-Koehler.

    Google Scholar 

  • Putnam, L. L., & Pacanowsky, M. E. (1983). Communication and organizations: An interpretive approach. Beverly Hills: Sage.

    Google Scholar 

  • Robichaud, D., Giroux, H., & Taylor, J. R. (2004). The metaconversation: The recursive property of language as a key to organizing. Academy of Management Review, 29(4), 617–634.

    Google Scholar 

  • Scherer, A. G., Palazzo, G., & Seidl, D. (2013). Managing legitimacy in complex and heterogeneous environments: Sustainable development in a globalized world. Journal of Management Studies, 50(2), 259–284.

    Article  Google Scholar 

  • Schoeneborn, D. (2008). Alternatives considered but not disclosed: The ambiguous role of PowerPoint in cross-project learning. Wiesbaden: VS.

    Google Scholar 

  • Schoeneborn, D. (2011). Organization as communication: A Luhmannian perspective. Management Communication Quarterly, 25(4), 663–689.

    Article  Google Scholar 

  • Schoeneborn, D. (2013). Organisations- trifft Kommunikationsforschung: Der Beitrag der „Communication Constitutes Organization“-Perspektive (CCO). In A. Zerfaß, L. Rademacher, & S. Wehmeier (Hrsg.), Organisationskommunikation und Public Relations: Forschungsparadigmen und neue Perspektiven (S. 97–116). Wiesbaden: Springer VS.

    Chapter  Google Scholar 

  • Schoeneborn, D., & Scherer, A. G. (2012). Clandestine organizations, al Qaeda, and the paradox of (in)visibility: A response to Stohl and Stohl. Organization Studies, 33(7), 963–971.

    Article  Google Scholar 

  • Schoeneborn, D., & Wehmeier, S. (Eds.). (2013). Organizational communication in the German-speaking countries: An introduction to the special topic forum. Management Communication Quarterly, 27(2), 264–267.

    Google Scholar 

  • Schultz, F. (2011). Moral – Kommunikation – Organisation: Funktionen und Implikationen normativer Konzepte des 20. Jahrhunderts. Wiesbaden: VS Verlag für Sozialwissenschaften.

    Book  Google Scholar 

  • Spee, A. P., & Jarzabkowski, P. (2011). Strategic planning as communicative process. Organization Studies, 32(9), 1217–1245.

    Article  Google Scholar 

  • Stohl, C., & Stohl, M. (2011). Secret agencies: The communicative constitution of a clandestine organization. Organization Studies, 32(9), 1197–1215.

    Article  Google Scholar 

  • Taylor, J. R. (1999). What is „organizational communication“? Communication as a dialogic of text and conversation. The Communication Review, 3(1–2), 21–63.

    Article  Google Scholar 

  • Taylor, J. R. (2004). Organizational communication: Is it a discipline? Tijdschrift voor Communicatiewetenschap, 32(1), 3–10. (Dutch Journal of Communication Science)

    Google Scholar 

  • Taylor, J. R. (2009). Organizing from the bottom up? Reflections on the constitution of organization in communication. In L. L. Putnam & A. M. Nicotera (Hrsg.), Building theories of organization: The constitutive Role of communication (S. 153–186). New York: Routledge.

    Google Scholar 

  • Taylor, J. R., & van Every, E. J. (2000). The emergent organization: Communication as its site and surface. Mahwah: Lawrence Erlbaum Associates.

    Google Scholar 

  • Taylor, J. R., Cooren, F., Giroux, H., & Robichaud, D. (1996). The communicational basis of organization: Between the conversation and the text. Communication Theory, 6(1), 1–39.

    Article  Google Scholar 

  • Taylor, J. R., Flanagin, A. J., Cheney, G., & Seibold, D. R. (2000). Organizational communication research: Key moments, central concerns, and future challenges. Communication Yearbook, 24, 99–137.

    Google Scholar 

  • Theis-Berglmair, A. M. (2003). Organisationskommunikation. Theoretische Grundlagen und empirische Forschungen (2. Aufl.). Münster: LIT.

    Google Scholar 

  • Theis-Berglmair, A. M. (2013). Why organizational communication has not gained a foothold in German-speaking communication studies – until now? A historical outline. Management Communication Quarterly, 27(2), 268–279.

    Article  Google Scholar 

  • Tompkins, P. K., & Redding, W. C. (1988). Organizational communication: Past and present tenses. In G. M. Goldhaber & G. A. Barnett (Hrsg.), Handbook of organizational communication (S. 5–34). Norwood: Ablex.

    Google Scholar 

  • Vasquez, C., Brummans, B. H., & Groleau, C. (2012). Notes from the field on organizational shadowing as framing. Qualitative Research in Organizations and Management: An International Journal, 7(2), 144–165.

    Article  Google Scholar 

  • Weder, F. (2009). Organisationskommunikation und PR. Stuttgart: UTB.

    Google Scholar 

  • Wehmeier, S. (2012). Public Relations. Status und Zukunft eines Forschungsfelds. Wien: Springer.

    Google Scholar 

  • Wickham, M., & Hall, L. (2006). An examination of integrated marketing communications in the business-to-business environment: The case of the Tasmanian light shipbuilding cluster. Journal of Marketing Communications, 12(2), 95–108.

    Article  Google Scholar 

  • Zerfaß, A. (2010). Unternehmensführung und Öffentlichkeitsarbeit: Grundlegung einer Theorie der Unternehmenskommunikation und Public Relations (3. Aufl.). Wiesbaden: VS Verlag für Sozialwissenschaften.

    Book  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Dennis Schoeneborn .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer Fachmedien Wiesbaden

About this chapter

Cite this chapter

Schoeneborn, D., Wehmeier, S. (2014). Kommunikative Konstitution von Organisationen. In: Zerfaß, A., Piwinger, M. (eds) Handbuch Unternehmenskommunikation. Springer NachschlageWissen. Gabler Verlag, Wiesbaden. https://doi.org/10.1007/978-3-8349-4543-3_19

Download citation

  • DOI: https://doi.org/10.1007/978-3-8349-4543-3_19

  • Published:

  • Publisher Name: Gabler Verlag, Wiesbaden

  • Print ISBN: 978-3-8349-4542-6

  • Online ISBN: 978-3-8349-4543-3

  • eBook Packages: Business and Economics (German Language)

Publish with us

Policies and ethics