Abstract
The organizational architecture determines the manner in which a public sector entity configures its support activities. It assigns decision rights, roles, and responsibilities to organizational sub-units, such as the SSC and the retained back-office organization within the agencies, designs control and evaluation systems, sets up communication and reporting structures, and, hence, influences the development of a particular organizational culture.
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© 2014 Springer Fachmedien Wiesbaden
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Schwarz, G. (2014). Shared services architecture. In: Public Shared Service Centers. Management, Organisation und ökonomische Analyse, vol 16. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-8349-4480-1_5
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DOI: https://doi.org/10.1007/978-3-8349-4480-1_5
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Publisher Name: Springer Gabler, Wiesbaden
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Online ISBN: 978-3-8349-4480-1
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