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The Impact of Using an ERP System on Organizational Processes and Individual Employees

  • A. Spano
  • B. Bellò
Chapter

Abstract

This article reports the results of a research aimed at investigating the impact of an ERP system on organizational processes and individual employees in a public sector organization (Italian Regional Council). Through a qualitative method (Focus Groups – FG) interesting results have come out: system introduction planning, organizational and technical aspects seem to be relevant issues to be addressed in order to improve ERP system’s effectiveness. Through a structured questionnaire, a larger sample of employees will be involved in the second phase, aimed at testing the constructs which emerged with the FG analysis and the relationships among them.

Notes

Acknowledgment

The research has been funded by the Sardinia Regional Council.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  1. 1.Department of Ricerche AziendaliUniversity of CagliariCagliariItaly

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