A class of statistical models for evaluating services and performances
Evaluation can be described as the psychological process which a subject has to perform when a subject is requested to give a determination of merit regarding an item (the attributes of a service, a product or in general, any tangible or intangible object) using a certain ordinal scale. This process is rooted in the subject’s perception of the value/quality/performance of the object under evaluation.
KeywordsItem Response Theory Ordinal Data Mixture Distribution Binomial Random Variable Shelter Choice
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