Abstract
Discourse between users and intermediaries (human agents), as they interact when searching large databases, serves the function of user modeling. Selected data from a real-life study are presented, categorizing the utterances and elicitations (questions) into seven categories. The results provide an empirical picture of constructing user models through discourse and searching. A stratified interaction model is used as a theoretical model and framework.
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© 1997 Springer-Verlag Wien
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Saracevic, T., Spink, A., Wu, MM. (1997). Users and Intermediaries in Information Retrieval: What Are They Talking About?. In: Jameson, A., Paris, C., Tasso, C. (eds) User Modeling. International Centre for Mechanical Sciences, vol 383. Springer, Vienna. https://doi.org/10.1007/978-3-7091-2670-7_6
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DOI: https://doi.org/10.1007/978-3-7091-2670-7_6
Publisher Name: Springer, Vienna
Print ISBN: 978-3-211-82906-6
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