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IT-Enabled Services

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IT Enabled Services

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Abstract

Recent developments in information devices, together with the expansion of broadband network capacity, are transforming the definition of “IT-enabled Service” (ITeS). ITeS used to be synonymous with “outsourcing.” Today, however, it refers to various services provided via information communication technologies. This chapter sums up the transformations that have taken place in this field, and presents visions of ITeS for the twenty-first century.

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Acknowledgments

This is the produce of Matsuyama University’s Regional Research Center Project (Chiiki Kenkyu Center Project, 2008–2011) and part of this research has been funded by MEXT (Ministry of Education, Culture, Sports, Science and Technology, Japan) Programme for Strategic Research Bases at Private Universities (2012–2016) project “Organisational Information Ethics” S1291006, and Grants in Aid (KAKEN) B12022425.

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Authors and Affiliations

  1. Graduate School of Business Administration, Matsuyama University, Matsuyama, Ehime, Japan

    Shiro Uesugi

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  1. Shiro Uesugi
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Correspondence to Shiro Uesugi .

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  1. , Graduate School Business Administration, Matsuyama University, Ehime, Japan

    Shiro Uesugi

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© 2013 Springer-Verlag Wien

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Uesugi, S. (2013). IT-Enabled Services. In: Uesugi, S. (eds) IT Enabled Services. Springer, Vienna. https://doi.org/10.1007/978-3-7091-1425-4_1

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  • DOI: https://doi.org/10.1007/978-3-7091-1425-4_1

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  • Publisher Name: Springer, Vienna

  • Print ISBN: 978-3-7091-1424-7

  • Online ISBN: 978-3-7091-1425-4

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