Abstract
The Product Engineering Methodology introduced by this book and described in Chap. 5 requires significant tool support for its processes to be efficient. Additionally these tools need to provide certain features that are required for a sufficient MEMS Product Engineering Infrastructure. This chapter describes the most essential features extracted during studying such as business environment. Additionally it provides a view from the business perspective, identifying the areas of concerns which need to be covered by different tools of such an infrastructure. From the business perspective, the different building blocks (a.k.a. components) are described step by step and some tools supporting these areas of concern are introduced.
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Notes
- 1.
The ITIL is coordinated and published by the Office of Government Commerce of the United Kingdom (OGC) [5], and defines business process and components for IT Service Management. It can be considered as a reference for best practices in the area of IT support.
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Ortloff, D., Schmidt, T., Hahn, K., Bieniek, T., Janczyk, G., Brück, R. (2014). MEMS PE Infrastructure Components. In: MEMS Product Engineering. Springer, Vienna. https://doi.org/10.1007/978-3-7091-0706-5_6
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DOI: https://doi.org/10.1007/978-3-7091-0706-5_6
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