Abstract
Linking managed care with poor quality sometimes goes hand in hand. This particularly raises the question of how MCOs may act in extreme situations when a patient is seriously ill. However, what people pay less attention to is how MCOs act in the large amount of normal cases (Reschovsky et al. 2002). This once again documents the considerable difficulty of MCOs to build up confidence, also in respect to the general meaning of confidence in healthcare.
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Amelung, V.E. (2019). Quality Effects of Managed Care. In: Healthcare Management. Springer Texts in Business and Economics. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-59568-8_16
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DOI: https://doi.org/10.1007/978-3-662-59568-8_16
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