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CrowdServ – Eine Studie zur Erarbeitung eines Konzepts für digitale Services von Inkubatoren

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Digitale Dienstleistungsinnovationen

Zusammenfassung

Inkubatoren erlangen zunehmend an Bedeutung und spielen eine wichtige Rolle für die Förderung von Start-ups. Sie fungieren dabei als Dienstleistungszentren, die Services für die zu betreuenden Unternehmen erbringen. Trotz des zunehmenden Serviceangebots von Inkubatoren fällt auf, dass die Literatur bisher nicht auf Online-Services von Inkubatoren eingeht. Ziel dieses Beitrags ist es, das digitale Serviceangebot von Inkubatoren zu erkunden. Hierzu wird eine Studie mit deutschen Inkubatoren durchgeführt mit dem Ziel, den aktuellen Stand von Online-Services bei deutschen Inkubatoren aufzuzeigen. Darüber hinaus dient diese Studie dazu, das Potenzial crowdbasierter Services zu ermitteln und zu zeigen, wie diese einen Mehrwert für Inkubatoren stiften können. Basierend auf den Ergebnissen der Studie stellen wir das CrowdServ-Konzept vor, mit dem Ziel, Inkubatoren eine Hilfestellung für die Implementierung crowdbasierter Services zu geben. Dieses Konzept nutzt die Vorteile digitaler Infrastrukturen sowie die kollektive Intelligenz einer Vielzahl von Experten, Investoren und Kunden, um Inkubator-Dienstleistungen digital abzubilden.

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Authors and Affiliations

  1. Universität Kassel, Kassel, Deutschland

    Nikolaus Lipusch, Dominik Dellermann, Philipp Ebel & Jan Marco Leimeister

Authors
  1. Nikolaus Lipusch
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  2. Dominik Dellermann
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  3. Philipp Ebel
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  4. Jan Marco Leimeister
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Corresponding author

Correspondence to Nikolaus Lipusch .

Editor information

Editors and Affiliations

  1. FIR e. V. an der RWTH Aachen, Aachen, Nordrhein-Westfalen, Germany

    Volker Stich

  2. Lehrstuhl für BWL, Schwerpunkt Market, Universität Passau, Passau, Bayern, Germany

    Jan Hendrik Schumann

  3. Fakultät für Wiwi – Wirtschaftsinformatik, Universität Paderborn, Paderborn, Nordrhein-Westfalen, Germany

    Daniel Beverungen

  4. Business Transformation, FIR e. V. an der RWTH Aachen, Aachen, Nordrhein-Westfalen, Germany

    Gerhard Gudergan

  5. Dienstleistungsmanagement, FIR e. V. an der RWTH Aachen, Aachen, Nordrhein-Westfalen, Germany

    Philipp Jussen

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Lipusch, N., Dellermann, D., Ebel, P., Leimeister, J.M. (2019). CrowdServ – Eine Studie zur Erarbeitung eines Konzepts für digitale Services von Inkubatoren. In: Stich, V., Schumann, J., Beverungen, D., Gudergan, G., Jussen, P. (eds) Digitale Dienstleistungsinnovationen. Springer Vieweg, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-59517-6_27

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  • DOI: https://doi.org/10.1007/978-3-662-59517-6_27

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  • Publisher Name: Springer Vieweg, Berlin, Heidelberg

  • Print ISBN: 978-3-662-59516-9

  • Online ISBN: 978-3-662-59517-6

  • eBook Packages: Computer Science and Engineering (German Language)

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