Abstract
Quality is the ability of a product to meet or exceed customer expectations. Quality function deployment is a product development process based on the notion of House of Quality (HOQ). HOQ is a design approach to translate customer’s expectations into engineering characteristics so that the customer’s expectations can be met. The reduction of variability in important quality characteristics leads to better product quality. Taguchi method focuses on the variability of important quality characteristics. Two key concepts or techniques with the Taguchi method are quality loss and robust design by experimental optimization. This chapter introduces all these design techniques for quality, including the model-based optimum method.
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© 2015 Science Press, Beijing and Springer-Verlag Berlin Heidelberg
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Jiang, R. (2015). Design Techniques for Quality. In: Introduction to Quality and Reliability Engineering. Springer Series in Reliability Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-47215-6_8
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DOI: https://doi.org/10.1007/978-3-662-47215-6_8
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