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Combining Balanced Scorecard and Data Envelopment Analysis to Design Performance Measurement for Supply Chain Actor and Regulator: A Case Study in Innovative Product in Indonesia

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Industrial Engineering, Management Science and Applications 2015

Part of the book series: Lecture Notes in Electrical Engineering ((LNEE,volume 349))

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Abstract

This research is a sequel of the authors’ earlier conducted researches in the fields of identifying the key performance indicator for actors and regulators. In the previous study, authors proposed a model based on Balanced Scorecard perspective, by integrating process based on SCOR into the internal business processes and incorporated the role of regulators in each perspective. This model referred as B-S-Rc model (Balanced Scorecard-SCOR-Regulator contribution). The weakness of this model is it has no standard methodology and the inability to provide a benchmark. The objective of the present study is developing a model to overcome the shortcomings of the B-S–Rc, by combining the B-S - Rc with Data Envelopment Analysis (DEA). This integrated model is validated on supply chain’s SME and regulators of innovative products in Yogyakarta, Indonesia. It is found that the combination of BS-Rc-DEA provides information that enables benchmarking to overcome the weaknesses of B-S-Rc model.

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Author information

Authors and Affiliations

  1. Department of Mechanical and Industrial Engineering, Faculty of Engineering, Gadjah Mada University, Jl. Grafika No. 2, Yogyakarta, 55281, Indonesia

    Elisa kusrini,  Subagyo & Nur Aini Masruroh

  2. Department of Industrial Engineering, Faculty of Industrial Technology, Indonesia Islamic University, Yogyakarta, Indonesia

    Elisa kusrini

Authors
  1. Elisa kusrini
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  2. Subagyo
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  3. Nur Aini Masruroh
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Corresponding author

Correspondence to Elisa kusrini .

Editor information

Editors and Affiliations

  1. Tokyo University of Science, Tokyo, Japan

    Mitsuo Gen

  2. Convergence Security Department, Kyounggi University, Suwon-si, Korea, Republic of (South Korea)

    Kuinam J. Kim

  3. Dept. Mathematics & Mechanics, University of Science & Technology Beijing (USTB), Beijing, China

    Xiaoxia Huang

  4. Tokyo University of Science, Tokyo, Japan

    Yabe Hiroshi

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kusrini, E., Subagyo, Masruroh, N.A. (2015). Combining Balanced Scorecard and Data Envelopment Analysis to Design Performance Measurement for Supply Chain Actor and Regulator: A Case Study in Innovative Product in Indonesia. In: Gen, M., Kim, K., Huang, X., Hiroshi, Y. (eds) Industrial Engineering, Management Science and Applications 2015. Lecture Notes in Electrical Engineering, vol 349. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-47200-2_59

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  • DOI: https://doi.org/10.1007/978-3-662-47200-2_59

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-662-47199-9

  • Online ISBN: 978-3-662-47200-2

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