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Lecturers and Students Technology Readiness in implementing Services Delivery of Academic Information System in Higher Education Institution: A Case Study

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Part of the Communications in Computer and Information Science book series (CCIS,volume 516)


Now, ICT is a part of human needs in every activity, including education. Academic information systems in Indonesia, has already implementing ICT, either partially or as a totally. How well the information system is created, will depend on the readiness of the stakeholders in Higher Education, especially lecturers and students. This study aims to reveal the Technology Readiness (TR) of Lecturers and students in the academic system implementation. This study refered to the TR that developed by Parasuraman and Colby. This research conducted at the XYZ university, located in Jakarta, by taking a sample of 260 lecturers and 251 students as randomly. Descriptive analysis and t-test are used to get some conclusions. The result, lecturers exhibited a significantly higher level of Optimism and innovativeness towards using new technology than Students did. Two other dimensions, there are no significantly differences of Discomfort and Insecurity , between Lecturers and Students did.


  • ICT
  • Academic information system
  • Technology Readiness

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  • DOI: 10.1007/978-3-662-46742-8_49
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Correspondence to Rorim Panday .

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Panday, R., Purba, J.T. (2015). Lecturers and Students Technology Readiness in implementing Services Delivery of Academic Information System in Higher Education Institution: A Case Study. In: Intan, R., Chi, CH., Palit, H., Santoso, L. (eds) Intelligence in the Era of Big Data. ICSIIT 2015. Communications in Computer and Information Science, vol 516. Springer, Berlin, Heidelberg.

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  • Print ISBN: 978-3-662-46741-1

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