Enterprise Ontology and DEMO Benefits, Core Concepts and a Case Study

  • David AveiroEmail author
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 454)


This paper aims to introduce the field of enterprise ontology and enterprise engineering, as well as the related Design and Engineering Methodology for Organizations (DEMO). Several core concepts and benefits are introduced, followed by the presentation of a case study confirming some of these benefits. In this case study of a practical enterprise change project DEMO was used in the initial stage as to give a neutral and concise but comprehensive view of the organization of a local government administration having the purpose to implement an e-government project. On how applying DEMO we were able to confirm, in practice, its qualities of conciseness and comprehensiveness. Namely, we present in this paper a generic pattern that reflects the functioning of a local government Center of Veterinary Care (CVC) service and its integration with other local and regional government entities. The DEMO based specification of this CVC gave important insights to (1) perceive current operational constraints and (2) devise a strategical roadmap for the implementation phase of the e-government project.


Enterprise ontology Enterprise engineering E-Government Enterprise change DEMO Case study Method Tool 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2015

Authors and Affiliations

  1. 1.Exact Sciences and Engineering CentreUniversity of MadeiraFunchalPortugal
  2. 2.Center for Organizational Design and EngineeringINESC-INOVLisbonPortugal
  3. 3.Madeira Interactive Technologies InstituteFunchalPortugal

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