Abstract
Engineered, augmented collaboration goes beyond the availability of cellphones, teleconferences, and other communication devices. When those enable human to human communication, it increases work overload and engages the human parties, usually preventing them from full participation in other assignments or meetings. But when cyber support, operating at a parallel cyber space, provides streamlined and timely information analyses and optimized workflows, collaboration activities can be fulfilled more efficiently and effectively, and with better quality of outcomes. This chapter discusses why we collaborate, and introduces definitions, scope, and significance. The objective here and in the rest of the book is to explain how collaborative e-Work, “electronic work”, the foundation of e-Business and e-Service (“electronic business” and “electronic service”, respectively), can be engineered, streamlined, and optimized; how effective, efficient and sustainable collaboration can be designed and guided successfully.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Arsanjani, A.: Service-oriented modeling and architecture. IBM Technical Library (2004), http://www.ibm.com/developerworks/library/ws-soa-design1/ (November 09, 2004)
Anussornnitisarn, P., Nof, S.Y.: e-Work: The Challenge of the Next Generation ERP Systems. Production Planning and Control 14(8), 753–765 (2003)
Asimov, I.: Looking Ahead. In: Nof, S.Y. (ed.) Foreword to Handbook of Industrial Robotics. John Wiley & Sons, New York (1985)
Basañez, L., Suárez, R.: Teleoperation. In: Nof (ed.) Springer Handbook of Automation, ch. 27, pp. 449–468 (2009)
Browne, J., Higgins, P., Hunt, I.: e-Business principles, trends and visions. In: Gasós, J., Thoben, K.-D. (eds.) e-Business Applications Technologies for Tomorrow’s Solutions, pp. 3–16. Springer, New York (2003)
Camarinha-Matos, L.M., Afsarmanesh, H.: Collaborative networks: Value creation in a knowledge society. In: Wang, K., Kovacs, G., Wozny, M., Fang, M. (eds.) Proc. PROLAMAT 2006, IFIP Int. Conf. Knowl. Enterp. – New Challenges. IFIP, vol. 207, pp. 26–40. Springer, Boston (2006)
Camarinha-Matos, L.M., Afsarmanesh, H.: Concept of collaboration. In: Putnik, G., Cunha, M. (eds.) Encyclopedia of Networked and Virtual Organizations, Hershey, Pennsylvania (2008)
Cassidy, A.: A Practical Guide to Planning for e-Business Success: How to e-Enable Your Enterprise. CRC, New York (2002)
Colombo, A.W., Karnouskos, S., Mendes, J.M.: Factory of the Future: A Service-oriented System of Modular, Dynamic Reconfigurable and Collaborative Systems. In: Artificial Intelligence Techniques for Networked Manufacturing Enterprises Management. Springer Series in Advanced Manufacturing, pp. 459–481 (2010)
Han, S.H., Chin, K.H., Chae, M.J.: Evaluation of CITIS as a collaborative virtual organization for construction project management. Autom. Constr. 16(2), 2–199 (2007)
Ho, L.T., Lin, G.C.I.: Critical success factor framework for the implementation of integrated-enterprise systems in the manufacturing environment. Int. J. Prod. Res. 42(17), 3731–3742 (2004)
Hsieh, F.S., Chiang, C.Y.: Collaborative composition of processes in holonic manufacturing systems. Computers in Industry 62, 51–64 (2011)
Huang, C.Y., Nof, S.Y.: Models of Material Handling and Robotics. In: Brandimarte, P., Villa, A. (eds.) Modeling Manufacturing Systems: From Aggregate Planning to Real Time Control. Springer (1999)
Jiao, R.J., Pokharel, S., Kumar, A., Zhang, L.: Development of an online quality information system for e-Manufacturing, J. Manuf. Technol. Manag. 18(1), 36–53 (2007)
Klein, M.: Integrated support for cooperative design coordination: Managing processes, conflicts, and memories. In: Nof, S.Y. (ed.) Information and Collaboration Models of Integration, pp. 435–459. Kluwer Academic Publishers (1993)
Ko, H.S., Nof, S.Y.: Design and application of task administration protocols for collaborative production and service systems. International Journal of Production Economics 135, 177–189 (2012)
Köksal, G., Batmaz, I., Testik, M.C.: A review of data mining applications for quality improvement in manufacturing industry. Expert Systems with Applications 38, 13448–13467 (2011)
Krajewska, M.A., Kopfer, H.: Collaborating freight forwarding enterprises. OR Spectrum 28(3), 3–301 (2006)
Li, H., Fan, Y., Dunne, C., Pedrazzoli, P.: Integration of business processes in Web-based collaborative product development. Int. J. Comput. Integr. Manuf. 18(6), 452–462 (2005)
Malamateniou, F., Vassilacopopulos, G.: Developing a virtual patient record using XML and web-based workflow technologies. Int. J. Med. Inform. 70(2/3), 591–598 (2003)
Nagalingam, S.V., Lin, G.C.I.: CIM-still the solution for manufacturing industry. Robotics and Computer-Integrated Manufacturing 24, 332–344 (2008)
Nof, S.Y.: Modeling of e-Work with TIE, a teamwork integrator evaluator. Research Memo 99-20 (School of Industrial Engineering, Purdue University) (1999)
Nof, S.Y.: Design of effective e-Work: Review of models, tools and emerging challenges. Production Planning and Control, Special Issue on e-Work: Models and Cases 15, 8–681 (2003)
Nof, S.Y.: Collaborative e-work and e-manufacturing: challenges for production and logistics managers. Journal of Intelligent Manufacturing 17, 689–701 (2006)
Nof, S.Y.: Collaborative control theory for e-Work, e-Production, and e-Service. Annual Reviews in Control 31, 281–292 (2007)
Nof, S.Y.: Automation: What It Means to Us Around the World. In: Nof (ed.) Springer Handbook of Automation, ch. 3, pp. 13–52 (2009)
Park, N.: Collaboration and integration of the shared process system with workflow control. Prod. Plan. Control 14(8), 743–752 (2003)
Pedrazzoli, P., Sacco, M., Jönsson, A., Boer, C.R.: Virtual Factory Framework, Key enabler for future manufacturing. In: Cunha, P.F., Maropoulos, P.G. (eds.) Digital Enterprise Technology, pp. 83–90. Springer, US (2007)
Rosen, A.: The e-Commerce Question and Answer Book. American Management Association, New York (2002)
Shen, W., Hao, Q., Yoon, H.J., Norrie, D.H.: Applications of agent-based systems in intelligent manufacturing: An updated review. Advanced Engineering Informatics 20, 415–431 (2006)
Su, S.Y.W., Meng, J., Krithivasan, R., Degwekar, S., Helal, S.: Dynamic inter-enterprise workflow management in a constraint-based e-Service infrastructure. Electron. Commer. Res. 3(1/2), 9–24 (2003)
Velásquez, J.D., Nof, S.Y.: Collaborative e-Work, e-Production, and e-Service. In: Nof, S.Y. (ed.) Springer Handbook of Automation, ch. 88, pp. 1549–1576 (2009)
Weerakkody, G., Ray, P.: CSCW-based system development methodology for health-care information system. Telemed. J. e-Health 9(3), 273–282 (2003)
Zulch, G., Stowasser, S.: Editorial: The Digital Factory: An instrument of the present and the future. Computers in Industry 56, 323–324 (2005)
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2015 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Nof, S.Y., Ceroni, J., Jeong, W., Moghaddam, M. (2015). Definitions, Scope, and Significance. In: Revolutionizing Collaboration through e-Work, e-Business, and e-Service. Automation, Collaboration, & E-Services, vol 2. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-45777-1_1
Download citation
DOI: https://doi.org/10.1007/978-3-662-45777-1_1
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-662-45776-4
Online ISBN: 978-3-662-45777-1
eBook Packages: EngineeringEngineering (R0)