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A Framework for Improving the Sharing of Manufacturing Knowledge through Micro-Blogging

Conference paper
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 438)

Abstract

The purpose of this paper is to report on an industrial investigation, conducted within a leading power generation manufacturer, to better understand the organisational processes and challenges present in relation to the management and sharing of knowledge during product manufacturing. Findings reveal that the organisation is failing to fully benefit from web 2.0 technologies and particularly micro-blogging. Details of the investigation results are presented and a conceptual framework is proposed to demonstrate how organisations may enhance the sharing of explicit manufacturing knowledge using micro-blogging tools.

Keywords

Employee Collaboration Enterprise 2.0 Knowledge Management Manufacturing Management Micro-Blogging 

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Copyright information

© IFIP International Federation for Information Processing 2014

Authors and Affiliations

  1. 1.University of Greenwich, Chatham MaritimeKentUnited Kingdom
  2. 2.CESI/IRISERouenFrance

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