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Who Is the Favored Bride? Challenges in Switching to a Multi-vendor Offshoring Strategy

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Information Systems Outsourcing

Part of the book series: Progress in IS ((PROIS))

Abstract

This chapter explores the governance benefits and challenges that arise when a client firm switches from a single- to a multi-vendor offshoring strategy. It also looks at the management tactics that firms use for dealing with the arising challenges. To do so, we examine the case of a global corporation, which recently took the decision to onboard two additional offshore vendors after having worked exclusively with an Indian IT vendor for more than a decade.

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Notes

  1. 1.

    See Brooks (1975) for a formula to calculate the number of communication channels that will be generated.

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Author information

Authors and Affiliations

  1. Dr. Theo and Friedl Schöller Research Center for Business and Society, University of Erlangen-Nuremberg, Erlangen, Germany

    Martin Wiener & Carol S. Saunders

  2. Department of Management and Organization, Stockholm School of Economics, P.O Box 6501, 11 383, Stockholm, Sweden

    Martin Wiener

  3. Department of Management, University of Central Florida, PO Box 161400, Orlando, FL, 32816-1400, USA

    Carol S. Saunders

Authors
  1. Martin Wiener
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  2. Carol S. Saunders
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Correspondence to Martin Wiener .

Editor information

Editors and Affiliations

  1. Business Administration, Louisiana State University, Baton Rouge, Louisiana, USA

    Rudy Hirschheim

  2. LS ABWL und Wirtschaftsinformatik I, Universität Mannheim, Mannheim, Germany

    Armin Heinzl

  3. Institute for Information Systems Dept of Information Engineering, University of Bern, Bern, Switzerland

    Jens Dibbern

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Wiener, M., Saunders, C.S. (2014). Who Is the Favored Bride? Challenges in Switching to a Multi-vendor Offshoring Strategy. In: Hirschheim, R., Heinzl, A., Dibbern, J. (eds) Information Systems Outsourcing. Progress in IS. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-43820-6_12

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