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Devising DEMO Guidelines and Process Patterns and Validating Comprehensiveness and Conciseness

  • Conference paper
Enterprise, Business-Process and Information Systems Modeling (BPMDS 2014, EMMSAD 2014)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 175))

Abstract

This case study paper presents DEMO models of a very complex process of urban construction licensing from a city hall. From our practical experience in this project, we elicit some guidelines and process patterns that may be useful to other similar projects and also guide DEMO modelers in similar scenarios of process complexity. From the metrics we got from this case study, we provide an empirical validation of DEMO’s qualities of comprehensiveness and conciseness. Thanks to the nature of the transaction axiom, we managed to uncover hidden or neglected important process steps, not captured in the results of models previously obtained by the use of a flowchart approach.

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Author information

Authors and Affiliations

  1. Exact Sciences and Engineering Centre, University of Madeira, Caminho da Penteada, 9020-105, Funchal, Portugal

    David Aveiro & Duarte Pinto

  2. Madeira Interactive Technologies Institute, Caminho da Penteada, 9020-105, Funchal, Portugal

    David Aveiro

  3. Center for Organizational Design and Engineering, INESC-INOV, Rua Alves Redol 9, 1000-029, Lisboa, Portugal

    David Aveiro

Authors
  1. David Aveiro
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  2. Duarte Pinto
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Editor information

Editors and Affiliations

  1. DSV Stockholm University, Stockholm, Sweden

    Ilia Bider

  2. Public Research Centre Henri Tudor, Luxembourg

    Khaled Gaaloul

  3. Norwegian University of Science and Technology (NTNU), Sem Sælandsvei 7-9, N-7030, Trondheim, Norway

    John Krogstie

  4. Université de Paris 1 Panthéon - Sorbonne, Paris, France

    Selmin Nurcan

  5. Public Research Centre Henri Tudor, Luexemboug

    Henderik A. Proper

  6. Munich University of Applied Sciences, Munich, Germany

    Rainer Schmidt

  7. University of Haifa, Haifa, Israel

    Pnina Soffer

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© 2014 Springer-Verlag Berlin Heidelberg

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Aveiro, D., Pinto, D. (2014). Devising DEMO Guidelines and Process Patterns and Validating Comprehensiveness and Conciseness. In: Bider, I., et al. Enterprise, Business-Process and Information Systems Modeling. BPMDS EMMSAD 2014 2014. Lecture Notes in Business Information Processing, vol 175. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-43745-2_28

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  • DOI: https://doi.org/10.1007/978-3-662-43745-2_28

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-662-43744-5

  • Online ISBN: 978-3-662-43745-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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