Abstract
Human input is the key production factor in the field of software development. In turn, employee motivation plays a considerable role in the productivity of a software company.
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Further Reading
Sources related to the software industry
Anderson, C. (1996): A world gone soft: a survey of the software industry, in: IEEE Engineering Management Review 24 (4), pp 21–36.
Arthur, W. B. (1996): Increasing returns and the new world of business, in: Harvard Business Review 74 (4), pp 100–109.
Advice and recommendations for improving software development processes
ISO 9004-I (1994). Quality management and quality system elements. Part 1: Guidelines, Geneva.
Paulk, M. C./Weber, C. V./Curtis, B./Crissis, M. B. (1995): The capability matu- rity model: guidelines for improving the software process. Reading, MA.
The following empirical studies discuss the management of software development
Brodbeck, F. C./Frese, M. (eds) (1994): Produktivität und Qualität in Software-Projekten. Psychologische Analyse und Optimierung von Arbeitsprozessen in der Software-Entwicklung, Munich/Vienna.
Cusumano, M. A./Selby, R. W. (1995): Microsoft secrets: how the world’s most powerful software company creates technology, shapes markets, and manages people, New York.
Carmel, E. (1995): Cycle time in packaged software firms, in: Journal of Product Innovation Management 1, pp 110–123.
Stelzer, D. (1998): Möglichkeiten und Grenzen des prozessorientierten Software-Qualitätsmanagements, Cologne (postdoctoral thesis).
Stelzer, D./Mellis, W./Herzwurm, G. (1998): Technology diffusion in software development processes: the contribution of organizational learning to software process improvement, in: Larsen, T./McGuire, E. (eds): Information systems, innovation and diffusion: issues and directions, Hershey, PA, pp 297–344.
The role of employee motivation in software development is examined in the following works
Bach, J. (1995): Enough about process: what we need are heroes, in: IEEE Software 12 (2), pp 96–98.
DeMarco, T./Lister, T. (1991): Wien wartet auf Dich! Der Faktor Mensch im DV-Management, Munich/Vienna.
Rasch, R. H./ Tosi, H. L. (1992): Factors affecting software developers’ performance: an integrated approach, in: MIS Quarterly 16 (3), pp 395–413.
Weinberg, G. M. (1971): The psychology of computer programming, New York.
Yourdon, E. (1995): Peopleware, in: Application Development Strategies 7 (8), pp 1–16.
Notes on case research
Benbasat, 1./Goldstein, D. K./Mead, M. (1987): The case research strategy in studies of information systems, in: MIS Quarterly 11 (3), pp 369–386.
The empirical observations presented in this chapter are considered in more detail in the following works
Trittmann, R./Stelzer, D./Hierholzer, A./Mellis, W. (1999): Changing software development: a case study at SAP AG, in: Pries-Heje, J./ Ciborra, C./ Kautz, K./ Valor, J./ Christiaanse, E./ Avison, D./ Heje, C. (eds): Proceedings of the 7th European Conference on Information Systems, Copenhagen, pp 692–703.
Trittmann, R./Hierholzer, A./Stelzer, D./Mellis, W. (1999): Veränderungen der Softwareentwicklung: Ergebnisse einer Fallstudie in der SAP AG im Vergleich zu den Empfehlungen der ISO 9000. Paper presented at the “Organisation” workshop, Verband der Hochschullehrer für Betriebswirtschaft e. V. on 26 /27. 02. 1999 in Zurich.
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Trittmann, R., Stelzer, D., Hierholzer, A., Mellis, W. (2002). Managing Motivation in Software Development — A Case Study at SAP AG. In: Frey, B.S., Osterloh, M. (eds) Successful Management by Motivation. Organization and Management Innovation. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-10132-2_10
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DOI: https://doi.org/10.1007/978-3-662-10132-2_10
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