AA1000 Series: The Challenge of Accountability Management

Abstract

The accountability challenge is a challenge from outside-in. Organisations are informed, influenced and pressured by a wide range of individuals and groups (from shareholders, government and regulators to trade unions, consumers, suppliers and civil society groups) interested in their historic and current activities as well as their future direction. For organisations, meaningful accountability involves responding to the interests of these many stakeholders, including those with little or no power, but great need. These responses will often go beyond necessary compliance with the rule of law.