Skip to main content

Auf dem Weg in ein digitales Event-Zeitalter: Welche Faktoren beeinflussen die Zahlungsbereitschaft für virtuelle Konzerte?

  • Chapter
  • First Online:
Events und Zukunftsstrategien in der Live-Kommunikation

Zusammenfassung

Die Corona-Pandemie löste die Entwicklung vielfältiger virtueller und virtualisierter Events aus, weil physische Events nur sehr eingeschränkt stattfinden und angesichts der geltenden Abstandsregeln und einzuhaltenden Hygienevorschriften nicht wirtschaftlich realisiert werden konnten.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 69.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 89.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Literatur

  • Agarwal, R., & Prasad, J. (1999). Are individual differences germane to the acceptance of new information technologies? Decision Sciences, 30(2), 361–391.

    Article  Google Scholar 

  • Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.

    Article  Google Scholar 

  • Ajzen, I. (2002). Constructing a TPB questionnaire: Conceptual and methodological considerations. https://www.coursehero.com/file/12128832/ajzen-construction-a-tpb-questionnaire/. Zugegriffen: 1. Dez. 2023.

  • Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behaviour. Prentice-Hall.

    Google Scholar 

  • Arnould, E. J., Price, L. L., & Malshe, A. (2006). Toward a cultural resource-based theory of the customer. In R. F. Lusch & S. L. Vargo (Hrsg.), The service-dominant logic of marketing – Dialog, debate, and directions (S. 91–104). Routledge.

    Google Scholar 

  • Bär, S. (2013). Mythostransfer durch Eventmarketing – Gibt es einen Zusammenhang zwischen Marken, Mythen und Events? In C. Zanger (Hrsg.), Events im Zeitalter von Social Media. Markenkommunikation und Beziehungsmarketing (S. 129–155). Springer Gabler.

    Google Scholar 

  • Bär, S. (2022). At Home AND Together? Virtual Event Twins und Virtual Event Substitutes als Coronabuster. In C. Zanger, C. (Hrsg.) Events und Wege aus der Krise. Markenkommunikation und Beziehungsmarketing (S. 91–116). Springer Gabler.

    Google Scholar 

  • Bär, S., & Einhorn, I. (2014). Die Verknüpfung von Live und Virtual Communication durch mediale Aufbereitung von Marketing-Events: Auswirkungen auf den Imagetransfer – Eine empirische Analyse. In C. Zanger (Hrsg.), Events und Messen. Markenkommunikation und Beziehungsmarketing (S. 171–194). Springer Gabler.

    Google Scholar 

  • Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94.

    Article  Google Scholar 

  • Bandura, A. (1986). The explanatory and predictive scope of self-efficacy theory. Journal of Social and Clinical Psychology, 4(3), 359–373.

    Article  Google Scholar 

  • Bandura, A. (1997). Self-efficacy: The exercise of control. Freeman.

    Google Scholar 

  • Basbas, F. J. (30. Juni 2020). Here is the future of music: Monetized livestreams. https://www.bandwagon.asia/articles/here-is-the-future-of-music-monetized-livestreams-covid-19. Zugegriffen: 9. Apr. 2023.

  • Becker, G., Degroot, M. H., & Marschak, J. (1964). Measuring utility by a single-response sequential method. Behavioral Science, 9(3), 226–232.

    Google Scholar 

  • Bhattacherjee, A. (2000). Acceptance of c-commerce services: The case of electronic brokerages. IEEE Transactions on Systems, Man, and Cybernetics – Part A: Systems and Humans, 30(4), 411–420.

    Article  Google Scholar 

  • Breese, J. L., Fox, M. A., & Vaidyanathan, G. (2020). Live music performances and the Internet of Things. Issues in Information Systems, 23(3), 179–188.

    Google Scholar 

  • Carlton, B. (28. Juni 2020). John legend performs on wave to raise awareness towards mass incarceration. https://vrscout.com/news/john-legend-live-vr-concert-wave/. Zugegriffen: 27. März 2023.

  • Carson, R. T., Flores, N. E., & Meade, N. F. (2001). Contingent valuation: Controversies and evidence. Environmental and Resource Economics, 19(2), 173–210.

    Article  Google Scholar 

  • Celik, H. (2008). What determines Turkish customer’s acceptance of internet banking? International Journal of Bank Marketing, 26(5), 353–369.

    Article  Google Scholar 

  • Chai, L., & Pavlou, P. A. (2004). From „ancient“ to „modern“: A cross-cultural investigation of electronic commerce adoption in Greece and the United States. Journal of Enterprise Information Management, 17(6), 416–423.

    Article  Google Scholar 

  • Chandler, J. D., & Vargo, S. L. (2011). Contextualization and value-in-context: How context frames exchange. Marketing Theory, 11(1), 35–49.

    Article  Google Scholar 

  • Chu, C., & Lu, H. (2007). Factors influencing online music purchase intention in Taiwan: An empirical study based on the value-intention framework. Internet Research, 17(2), 139–155.

    Article  Google Scholar 

  • Cialdini, R. B. (1993). Influence: Science and practice. New York: Harper Collins.

    Google Scholar 

  • Clay, R. (30. Juni 2020). How live streaming boosted community during lockdown. https://talkinginfluence.com/2020/06/30/live-streaming-boosted-community-lockdown/. Zugegriffen: 1. Dez. 2023.

  • Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340.

    Article  Google Scholar 

  • Donaldson, J. (6. Dezember 2017). Virtual Reality: The future of music tech. https://arvrjourney.com/virtual-reality-the-future-of-music-tech-81276ba42959. Zugegriffen: 27. März 2023.

  • Drengner, J., & Jahn, S. (2012). Konsumerlebnisse im Dienstleistungssektor – Die Konzeptualisierung des Erlebniskonstrukts am Beispiel kollektiv-hedonistischer Dienstleistungen. In M. Bruhn & K. Hadwich (Hrsg.), Customer Experience (S. 227–250). Gabler.

    Chapter  Google Scholar 

  • Dusek, G. A., Yurova, Y. V., & Ruppel, C. P. (2015). Using social media and targeted snowball sampling to survey a hard-to-reach population: A case study. International Journal of Doctoral Studies, 10(1), 279–299.

    Article  Google Scholar 

  • Edvardsson, B., Tronvoll, B., & Gruber, T. (2011). Expanding understanding of service exchange and value co-creation: A social construction approach. Journal of the Academy of Marketing Science, 39(2), 327–339.

    Article  Google Scholar 

  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.

    Article  Google Scholar 

  • Gabor, A., Granger, C. W., & Sowter, A. S. (1971). Comments on „psychophysics of prices“. Journal of Marketing Research, 8(2), 251–252.

    Google Scholar 

  • Garson, G. D. (2016). Partial least squares regression and structural equation models. Statistical Associates.

    Google Scholar 

  • George, J. F. (2002). Influences on the intent to make internet purchases. Internet Research: Electronic Networking Applications and Policy, 12(2), 165–180.

    Article  Google Scholar 

  • Goldman Sachs Research. (2020). Music in the air: The show must go on. https://www.goldmansachs.com/insights/pages/infographics/music-in-the-air-2020/. Zugegriffen: 1. Dez. 2023.

  • Green, P. E., & Srinivasan, V. (1978). Conjoint analysis in consumer research: Issues and outlook. Journal of Consumer Research, 5(2), 103–123.

    Article  Google Scholar 

  • Green, P. E., Krieger, A. M., & Wind, Y. (2001). Thirty years of conjoint analysis: Reflections and prospects. Interfaces, 31(3), 56–73.

    Article  Google Scholar 

  • Grönroos, C., & Voima, P. (2013). Critical service logic: Making sense of value creation and co-creation. Journal of the Academy of Marketing Science, 41(2), 133–150.

    Article  Google Scholar 

  • HAIR, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis (Bd. 6). Pearson Prentice Hall.

    Google Scholar 

  • Horbel, C. (2013). Service-dominant logic and tourism management. Enriching each other. Business Administration Review, 73(2), 131–142.

    Google Scholar 

  • Horbel, C., Popp, B., Woratschek, H., & Wilson, B. (2016). How context shapes value co-creation: Spectator experience of sport events. Service Industries Journal, 36(11–12), 510–531.

    Article  Google Scholar 

  • HU, C. (17. März 2020). How livestreaming is bridging the gap between bands and fans during the coronavirus outbreak. Pitchfork. https://pitchfork.com/thepitch/music-livestreaming-coronavirus/. Zugegriffen: 9. Apr. 2023.

  • Hung, S. Y., & Chang, C. M. (2005). User acceptance of WAP services: Test of competing theories. Computer Standards & Interfaces, 27(4), 359–370.

    Article  Google Scholar 

  • Jackson, L. A., von Eye, A., Barbatsis, G., Biocca, F., Fitzgerald, H. E., & Zhao, Y. (2004). The social impact of Internet use on the other side of the digital divide. Communications of the Association for Computing Machinery, 47(7), 43–47.

    Google Scholar 

  • Jahn, S., & Drengner, J. (2013). Transzendente Konsumerlebnisse bei Events und ihre Wirkungen auf die Eventloyalität. In C. Zanger (Hrsg.), Events im Zeitalter von Social Media. Markenkommunikation und Beziehungsmarketing (S. 109–128). Springer Gabler.

    Google Scholar 

  • Jung, M. H., Perfecto, H., & Leif, D. N. (2016). Anchoring in payment: Evaluating a judgmental heuristic in field experimental settings. Journal of Marketing Research, 53(3), 354–368.

    Article  Google Scholar 

  • Kim, C., Galliers, R.D., Shin, N., Ryoo, J., & Kim, J. (2012). Factors influencing Internet shopping value and customer repurchase intention. Electronic Commerce Research and Applications, 11, 374–387. https://doi.org/10.1016/j.elerap.2012.04.002.

  • Kleinaltenkamp, M. (1996). Customer Integration – Kundenintegration als Leitbild für das Business-to-Business-Marketing. In M. Kleinaltenkamp, S. Fließ, S., & F. Jacob (Hrsg.), Customer Integration – Von der Kundenorientierung zur Kundenintegration (S. 13–24). Gabler.

    Google Scholar 

  • Kleinaltenkamp, M. (2015). Value creation and customer effort – The impact of customer value concepts. In J. Gummerus & C. von Koskull (Hrsg.), The Nordic School. Service marketing and management for the future (S. 283–292). Hanken Schools of Economics.

    Google Scholar 

  • Kwong, T. C. H., & Lee, M. K. O. (2002). Behavioral intention model for the exchange mode Internet music piracy. Proceedings of the 35th Annual Hawaii International Conference on System Sciences, Big Island, HI, USA, 2002, pp. 2481–2490. https://doi.org/10.1109/HICSS.2002.994187.

  • Kwong, S. W., & Park, J. (2008). Digital music services: Consumer intention and adoption. The Service Industries Journal, 28(10), 1463–1481.

    Article  Google Scholar 

  • Lang, B. (26. Juni 2014). ‚Hello, Again‘ is a revolutionary virtual reality concert experience. https://www.roadtovr.com/hello-director-chris-milk-revolutionary-virtual-reality-concert-experience-featuring-beck/. Zugegriffen: 27. März 2023.

  • Lin, T. C., Hsu, J. S. C., & Chen, H. C. (2013). Customer willingness to pay for online music: The role of free mentality. Journal of Electronic Commerce Research, 14(4), 315–333.

    Google Scholar 

  • Luce, R. D., & Tukey, J. W. (1964). Simultaneous conjoint measurement: A new type of fundamental measurement. Journal of Mathematical Psychology, 1(1), 1–27.

    Article  Google Scholar 

  • Lusch, R. F., & Vargo, S. L. (2014). Service-dominant logic – Premises, perspectives, possibilities. Cambridge University Press.

    Book  Google Scholar 

  • Manis, K. T., & Choi, D. (2019). The virtual reality hardware acceptance model (VR-HAM): Extending and individuating the technology acceptance model (TAM) for virtual reality hardware. Journal of Business Research, 100(C), 503–513.

    Google Scholar 

  • Mckinney, J. (25. März 2020). Live shows are canceled – More virtual reality concerts are coming. https://www.complex.com/music/2020/03/virtual-rap-shows-coronavirus. Zugegriffen: 27. März 2023.

  • Min, S., Zacharia, Z. G., & Smith, C. D. (2019). Defining Supply Chain Management: In the Past, Present, and Future. Journal of Business Logistics, 40(1), 44–55. https://doi.org/10.1111/jbl.12201.

  • Mitchell, R. C., & Carson, R. T. (1981). An experiment in determining willingness to pay for national water quality improvements. Resources for the Future Press.

    Google Scholar 

  • Mitchell, R. C., & Carson, R. T. (1989). Using surveys to value public goods: The contingent valuation method. Resources for the Future Press.

    Google Scholar 

  • Moon, J. W., & Kim, Y. G. (2001). Extending the TAM for a World-Wide-Web Context. Information and Management, 38, 217–230. http://dx.doi.org/10.1016/S0378-7206(00)00061-6.

  • Monroe, K. B. (1973). Buyers’ subjective perceptions of price. Journal of Marketing Research, 10(1), 70–80.

    Google Scholar 

  • Monroe, K. B., & Lee, A. Y. (1999). Remembering versus knowing: Issues in buyers’ processing of price information. Journal of the Academy of Marketing Science, 27(2), 207–225.

    Article  Google Scholar 

  • Mussweiler, T., Strack, F., & Pfeiffer, T. (2000). Overcoming the inevitable anchoring effect; considering the opposite compensates for selective accessibility. Personality and Social Psychology Bulletin, 26(9), 1142–1150.

    Article  Google Scholar 

  • Nunnally, J. C., & Bernstein, I. H. (1967). Psychometric Theory (3. Aufl.). New York: McGraw- Hill.

    Google Scholar 

  • Paul, J., Modi, A., & Patel, J. (2016). Predicting Green Product Consumption Using Theory of Planned Behavior and Reasoned Action. Journal of Retailing and Consumer Services, 29, 123–134. https://doi.org/10.1016/j.jretconser.2015.11.006.

  • Petty, R. E., Cacioppo, J. T., & Schumann, D. (1983). Central & peripheral routes to advertising effectiveness: The moderating role of involvement. Journal of Consumer Research, 10(2), 135–146.

    Article  Google Scholar 

  • Prahalad, C. K., & Ramaswamy, V. (2000). Co-opting customer competence. Harvard Business Review, 78(1), 79–87.

    Google Scholar 

  • Prahalad, C. K., & Ramaswamy, V. (2004). Co-creation experiences: The next practice in value creation. Journal of Interactive Marketing, 18(3), 5–14.

    Article  Google Scholar 

  • Rayburn, D., & Hoch, M. (2005). The business of streaming and digital media. Imprint Routledge.

    Google Scholar 

  • Reid, J. (29. Dezember 2022). ABBA’s successful avatar show in London offers a glimpse at a daring new direction for live music. CNBC. https://www.cnbc.com/2022/12/29/abba-voyage-avatar-show-in-london-offers-glimpse-of-future-for-live-music.html. Zugegriffen: 27. März 2023.

  • Russo, D. (19. März 2020). Chris Martin, John Legend, Bono and the future of the livestreamed concert beyond coronavirus. CNBC. https://www.cnbc.com/2020/03/19/chris-martin-bono-and-future-of-virtual-concert-after-coronavirus.html. Zugegriffen: 1. Dez. 2023.

  • Schmidt, M. B., & Berri, D. J. (2001). Competitive balance and attendance – The case of major league Baseball. Journal of Sports Economics, 2(2), 145–167.

    Article  Google Scholar 

  • Simon, H., & Fassnacht, M. (2019). Price Management. Springer.

    Book  Google Scholar 

  • Smith, T., Obrist, M., & Wright, P. (2013). Live-streaming changes the (video) game. In Paolini, P. (Ed.), Proceedings of the 11th European conference on interactive TV and video (pp. 131–138). Association for Computing Machinery. https://doi.org/10.1145/2465958.2465971.

  • Son, J., Jin, B., & George, B. (2013). Consumers' purchase intention toward foreign brand goods. Management Decision, 51(2), 434–450. https://doi.org/10.1108/00251741311301902.

  • Stout, R. G. (1969). Developing data to estimate price-quantity relationships. Journal of Marketing, 33(2), 34–36.

    Article  Google Scholar 

  • Strauss, N. (22. November 1994). Rolling Stones Live on Internet: Both a Big Deal and a Little Deal. The New York Times, 144, 15.

    Google Scholar 

  • Tokel, S. T., & Isler, V. (2015). Acceptance of virtual worlds as learning space. Innovations in Education and Teaching International, 52(3), 254–264.

    Article  Google Scholar 

  • Taylor, S., & Todd, P. A. (1995). Understanding information technology usage: A test of competing models. Information Systems Research, 6(2), 144–176.

    Article  Google Scholar 

  • Vargo, S. L., & Lusch, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of Marketing, 68(1), 1–17.

    Article  Google Scholar 

  • Vargo, S. L., & Lusch, R. F. (2008). Service-dominant logic: Continuing the evolution. Journal of the Academy of Marketing Science, 36(1), 1–10.

    Article  Google Scholar 

  • Vargo, S. L., & Lusch, R. F. (2016). Institutions and axioms: An extension and update of service-dominant logic. Journal of the Academy of Marketing Science, 44(1), 5–23.

    Article  Google Scholar 

  • Vargo, S. L., Maglio, P. P., & Akaka, M. A. (2008). On value and value co-creation: A service systems and service logic perspective. European Management Journal, 26(3), 145–152.

    Article  Google Scholar 

  • Venkatesh, V. (1999). Creation of favorable user perceptions: Exploring the role of intrinsic motivation. MIS Quarterly, 23(2), 239–260.

    Article  Google Scholar 

  • Venkatesh, V. (2000). Determinants of perceived ease of use: Integrating control, intrinsic motivation, and emotion into the technology acceptance model. Information Systems Research, 11(4), 342–365.

    Article  Google Scholar 

  • Venkatesh, V., & Davis, F. D. (1996). A model of the antecedents of perceived ease of use: Development and test. Decision Sciences, 27(3), 451–481.

    Article  Google Scholar 

  • Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186–204.

    Article  Google Scholar 

  • Venkatesh, V., & Morris, M. G. (2000). Why don’t men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behavior. MIS Quarterly, 24(1), 115–139.

    Article  Google Scholar 

  • Vickrey, W. (1961). Counterspeculation, auctions, and competitive sealed tenders. Journal of Finance, 16(1), 8–37.

    Article  Google Scholar 

  • Watercutter, A. (19. Februar 2013). Navigate Beck’s performance of ‚sound and vision‘ as a 360-degree interactive video. https://www.wired.com/2013/02/beck-360-degree-online-video/. Zugegriffen: 27. März 2023.

  • Weiber, R., & Ferreira, K. (2015). Von der interaktiven Wertschöpfung zur interaktiven Wertschaffung. In M. Bruhn & K. Hadwich (Hrsg.), Interaktive Wertschöpfung durch Dienstleistungen (S. 30–55). Springer Gabler.

    Google Scholar 

  • Whitney, D. (2008). Streaming comes alive with music. Television Week, 27(8), 14.

    Google Scholar 

  • Wildon, J. (30. Juni 2020). Virtual events could be here to stay. https://www.dw.com/en/life-after-lockdown-virtual-events-could-be-here-to-stay/a-53982711. Zugegriffen: 1. Dez. 2023.

  • Woratschek, H., Horbel, C., & Popp, B. (2014). The sport value framework – A new fundamental logic for analyses in sport management. European Sport Management Quarterly, 14(1), 6–24.

    Article  Google Scholar 

  • Zhu, Y., Heyderickx, I., & Redi, J. A. (2015). Understanding the role of social context and user factors in video Quality of Experience. Computers in Human Behavior, 49, 412–426.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Sören Bär .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2024 Der/die Autor(en), exklusiv lizenziert an Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Bär, S., Boyacıoğlu, S., Kurscheidt, M. (2024). Auf dem Weg in ein digitales Event-Zeitalter: Welche Faktoren beeinflussen die Zahlungsbereitschaft für virtuelle Konzerte?. In: Zanger, C. (eds) Events und Zukunftsstrategien in der Live-Kommunikation. Markenkommunikation und Beziehungsmarketing. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-43180-8_6

Download citation

  • DOI: https://doi.org/10.1007/978-3-658-43180-8_6

  • Published:

  • Publisher Name: Springer Gabler, Wiesbaden

  • Print ISBN: 978-3-658-43179-2

  • Online ISBN: 978-3-658-43180-8

  • eBook Packages: Business and Economics (German Language)

Publish with us

Policies and ethics