Abstract
When you enter a nondescript office in a Zurich neighborhood, you feel like you’re in the middle of the living room of a hipster shared apartment. Between the table football game, kitchenette and lounge area, friends are passionately working on an idea to inspire the fashion-conscious glasses wearer. What is remarkable is the lightness that is in the air, even with now over 50 flagship stores, and with which the services are smoothly adapted to the needs of potential customers. The business model features a clearly recognizable script from the brand core to the store design – carried by the entire community and the pioneering spirit. A positive energy that is missing in many traditional retailers.
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© 2023 The Author(s), under exclusive license to Springer Fachmedien Wiesbaden GmbH, part of Springer Nature
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Wagner, K., Schweizer, M. (2023). Glasses in a Design-Savvy Environment with Fashionable Competence. In: Mau, G., Schweizer, M., Oriet, C. (eds) Multisensory in Stationary Retail. Springer, Wiesbaden. https://doi.org/10.1007/978-3-658-38227-8_31
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DOI: https://doi.org/10.1007/978-3-658-38227-8_31
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