Abstract
Research on SRs has primarily concentrated on programming issues, such as emotion recognition or behavior patterns, or on customer’s attitude towards SRs. Service robotic research hardly focused on FSEs’ perceptions of SRs within a retail service system, although more research is required. The study is among the first to perform an in-depth exploration of aspects related to FSEs’ SR adoption.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Fachmedien Wiesbaden GmbH, part of Springer Nature
About this chapter
Cite this chapter
Meyer, P. (2022). Conclusion and Summary. In: Managing Robotics in Retail. Markt- und Unternehmensentwicklung Markets and Organisations. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-37500-3_29
Download citation
DOI: https://doi.org/10.1007/978-3-658-37500-3_29
Published:
Publisher Name: Springer Gabler, Wiesbaden
Print ISBN: 978-3-658-37499-0
Online ISBN: 978-3-658-37500-3
eBook Packages: Business and ManagementBusiness and Management (R0)