Skip to main content

Die Evolution der Digitalen Transformation

  • Chapter
  • First Online:
Digitalisierung

Zusammenfassung

Die Entwicklung der digitalen Transformation (DT) stellt Unternehmen weltweit vor eine große Herausforderung und stellt sowohl disruptive Schwierigkeiten als auch enorme Möglichkeiten für die Erneuerung von Wertangeboten, Geschäftsmodellen und Organisationspraktiken dar. Um DT als Impuls für positive Veränderungen zu nutzen, ist es jedoch entscheidend, dass Wissenschaftler und Praktiker ein klares, einheitliches Verständnis des Konzepts haben.

Wir strukturieren unsere Diskussion wie folgt: In Abschn. 11.1 dieses Kapitels wird die begriffliche Verwirrung um das Konzept „digital transformation“ und die damit verbundenen Konzepte (digitization, digitalization) erörtert. Der zweite Abschn stellt die Etymologie dieser drei Konzepte vor und führt zu einer Diskussion der wichtigsten etymologischen Gründe für diese Konfusion. Im dritten Abschn untersuchen wir die historische Verwendung dieser Konzepte in der einschlägigen Literatur; wir zeigen, wie Wissenschaftler die Konzepte inkonsistent interpretiert und mit einer Vielzahl unterschiedlicher Realitäten/Phänomene in Verbindung gebracht haben. Abschn 11.4 führt eine Methode zur Konzeptbildung und Bewertung ein, um die theoretische Grundlage dafür zu legen, wie Konzepte wissenschaftlich analysiert und bewertet werden können. Abschn. 11.5 bietet eine Sammlung vorhandener Definitionen der Konzepte digitization, digitalization und digital transformation, die wir ausgewählt haben, um ihre definierenden Attribute zu analysieren. Wir präsentieren ein detailliertes Beispiel dafür, wie wir die historischen Definitionsattribute der digitization systematisch analysiert und bewertet haben. Anschließend berichten wir über die Ergebnisse derselben Analyse für digitalization und digital transformation, um das mit diesen Konzepten verbundene Problem der „Unschärfe“ zu lösen. Abschn. 11.6 diskutiert und fasst unsere Ergebnisse zusammen, von denen wir hoffen, dass sie Akademiker und Praktiker dazu inspirieren, diese Begriffe sorgfältig und konsequent zu verwenden.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 54.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 69.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    Beachten Sie, dass die Begriffe Daten und Informationen in diesen Definitionen als Synonyme verwendet werden.

Literatur

  • Ash, C. G., & Burn, J. M. (2003). Assessing the benefits from e-business transformation through effective enterprise management. European Journal of Information Systems, 12(4), 297–308.

    Article  Google Scholar 

  • Aspray, W. (2000). Computing before computers. 1990, Iowa State University Press. 50010.

    Google Scholar 

  • Auriga. (2016). Digital transformation: History, present, and future trends. https://auriga.com/blog/digital-transformation-history-present- and-future-trends/. Zugegriffen am 02.09.2022.

  • Baden-Fuller, C., & Haefliger, S. (2013). Business models and technological innovation. Long Range Planning, 46(6), 419–426.

    Article  Google Scholar 

  • Balogun, J., Hailey, V. H., & Gustafsson, S. (2015). Exploring strategic change (4. Aufl.). Pearson Education.

    Google Scholar 

  • Bennet, A., Bennet, D., & Avedisian, J. (2015). The course of knowledge. MQIPress.

    Google Scholar 

  • Berman, S. J. (2012). Digital transformation: Opportunities to create new business models. Strategy & Leadership, 40(2), 16–24.

    Article  Google Scholar 

  • Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. (2013). Digital business strategy: Toward a next generation of insights. MIS Quarterly, 37, 471–482.

    Article  Google Scholar 

  • Björkdahl, J., & Holmén, M. (2013). Business model innovation-the challenges ahead. International Journal of Product Development, 18(3/4), 213–225.

    Google Scholar 

  • Blackstone, J. H., & Cox, J. (2005). APICS dictionary (11. Aufl.). APICS.

    Google Scholar 

  • Bloomberg, J. (2018). Digitization, digitalization, and digital transformation: Confuse them at your peril. https://www.forbes.com/sites/jasonbloomberg/2018/04/29/digitization-digitalization-and-digital-transformation-confuse-them-at-your-peril/?sh=3ec17af32f2c. Zugegriffen am 02.09.2022.

  • Boersma, K., & Kingma, S. (2005). From means to ends: The transformation of ERP in a manufacturing company. The Journal of Strategic Information Systems, 14(2), 197–219.

    Article  Google Scholar 

  • Borangiu, T., Trentesaux, D., Thomas, A., Leitão, P., & Barata, J. (2019). Digital transformation of manufacturing through cloud services and resource virtualization (S. 150–162). Elsevier.

    Google Scholar 

  • Brennen, J. S., & Kreiss, D. (2016). Digitalization. In The international encyclopedia of communication theory philosophy (S. 1–11).

    Google Scholar 

  • Bruce, S., & Yearley, S. (2006). The Sage dictionary of sociology. Sage.

    Book  Google Scholar 

  • Buller, J., & Gamble, A. (2002). Conceptualising europeanisation. Public Policy Administration, 17(2), 4–24.

    Article  Google Scholar 

  • Camarinha-Matos, L. M., Fornasiero, R., Ramezani, J., & Ferrada, F. (2019). Collaborative networks: A pillar of digital transformation. Applied Sciences, 9(24), 5431.

    Article  Google Scholar 

  • Chanias, S. (2017). Mastering digital transformation: The path of a financial services provider towards a digital transformation strategy. Paper presented at the 25th European Conference on Information Systems, ECIS 2017.

    Google Scholar 

  • Chanias, S., Myers, M. D., & Hess, T. (2019). Digital transformation strategy making in pre-digital organizations: The case of a financial services provider. The Journal of Strategic Information Systems, 28(1), 17–33.

    Article  Google Scholar 

  • Chen, J. E., Pan, S. L., & Ouyang, T. H. (2014). Routine reconfiguration in traditional companies’ e-commerce strategy implementation: A trajectory perspective. Information Management, 51(2), 270–282.

    Article  Google Scholar 

  • Clauss, T. (2017). Measuring business model innovation: Conceptualization, scale development, and proof of performance. R&D Management, 47(3), 385–403.

    Article  Google Scholar 

  • Collier, D., & Mahon, J. E., Jr. (1993). Conceptual “stretching” revisited: Adapting categories in comparative analysis. American Political Science Review, 87, 845–855.

    Article  Google Scholar 

  • De la Boutetière, H., Montagner, A., & Reich, A. (2018). Unlocking success in digital transformations. https://www.mckinsey.com/business-functions/organization/our-insights/unlocking-success-in-digital-transformations. Zugegriffen am 02.09.2022.

  • Demirkan, H., Spohrer, J. C., & Welser, J. J. (2016). Digital innovation and strategic transformation. IT Professional, 18(6), 14–18.

    Article  Google Scholar 

  • Dijk van Jan, A. (2006). The network society. Social aspects of new media. SAGE Publications.

    Google Scholar 

  • Dumez, H. (2011). Qu’est-ce qu’un concept? Le Libellio d’AEGIS, 7(1, Printemps-Supplément), 67–79.

    Google Scholar 

  • Encyclopedia Britannica. (o. J.). https://www.britannica.com/. Zugegriffen am 02.09.2022.

  • Eriksson, K. (2010). Concept determination as part of the development of knowledge in caring science. Scandinavian Journal of Caring Sciences, 24, 2–11.

    Article  Google Scholar 

  • Gartner. (2019). Gartner top strategic predictions for 2020 and beyond. https://www.gartner.com/smarterwithgartner/gartner-top-strategic-predictions-for-2020-and-beyond/. Zugegriffen am 02.09.2022.

  • Gartner‘s IT Glossary. (o. J). Definition of Digitization – Gartner Information Technology Glossary. https://www.gartner.com/en/information-technology/glossary/digitization#:~:text=Digitization%20is%20the%20process%20of,changes%20to%20the%20process%20itself. Zugegriffen am 02.09.2022.

  • Gassmann, O., Frankenberger, K., & Csik, M. (2014). The business model navigator: 55 models that will revolutionise your business. Pearson.

    Google Scholar 

  • Gates, B., Myhrvold, N., Rinearson, P., & Domonkos, D. (1995). The road ahead. Viking Penguin.

    Google Scholar 

  • Gerring, J. (1999). What makes a concept good? A criterial framework for understanding concept formation in the social sciences. Polity, 31(3), 357–393.

    Article  Google Scholar 

  • Ghazawneh, A., & Henfridsson, O. (2013). Balancing platform control and external contribution in third-party development: The boundary resources model. Information Systems Journal, 23(2), 173–192.

    Article  Google Scholar 

  • Gibson, D. (2018). Digital transformation takes around four years and 85 % of them fail, says IBM. https://www.thedrum.com/news/2018/12/04/digital-transformation-takes-around-four-years-and-85-them-fail-says-ibm - :~:text=Waite%20added%3A%20%E2%80%9CAny%20digital%20transformation,'t%20want%20to%20share.%E2%80%9D. Zugegriffen am 02.09.2022.

  • Gimpel, H., & Röglinger, M. (2015). Digital transformation: Changes and chances-insights based on an empirical study (S. 1–10). Fim Research Center Finance & Information Management.

    Google Scholar 

  • Goerzig, D., & Bauernhansl, T. (2018). Enterprise architectures for the digital transformation in small and medium-sized enterprises. Procedia Cirp, 67, 540–545.

    Article  Google Scholar 

  • Gölzer, P., & Fritzsche, A. (2017). Data-driven operations management: Organisational implications of the digital transformation in industrial practice. Production Planning and Control, 28(16), 1332–1343.

    Article  Google Scholar 

  • Gong, C., & Ribiere, V. (2021). Developing a unified definition of digital transformation. Technovation, 102, 102217.

    Article  Google Scholar 

  • Gong, Y., Yang, J., & Shi, X. (2020). Towards a comprehensive understanding of digital transformation in government: Analysis of flexibility and enterprise architecture. Government Information Quarterly, 37(3), 101487.

    Article  Google Scholar 

  • Goran, J., LaBerge, L., & Srinivasan, R. (2017). Culture for a digital age. The McKinsey Quarterly, 3, 56–67.

    Google Scholar 

  • Haffke, I., Kalgovas, B. J., & Benlian, A. (2016). The role of the CIO and the CDO in an organization’s digital transformation. Paper presented at the thirty seventh. International conference on information systems, Dublin.

    Google Scholar 

  • Hänninen, M., Smedlund, A., & Mitronen, L. (2018). Digitalization in retailing: Multi-sided platforms as drivers of industry transformation. Baltic Journal of Management, 13, 152–168.

    Article  Google Scholar 

  • Heilig, L., Lalla-Ruiz, E., & Voß, S. (2017). Digital transformation in maritime ports: Analysis and a game theoretic framework. NETNOMICS: Economic Research and Electronic Networking, 18(2–3), 227–254. https://doi.org/10.1007/s11066-017-9122-x.

  • Henriette, E., Feki, M., & Boughzala, I. (2015). The shape of digital transformation: A systematic literature review. MCIS 2015 Proceedings, 431–443.

    Google Scholar 

  • Henriette, E., Feki, M., & Boughzala, I. (2016). Digital transformation challenges. Paper presented at the MCIS.

    Google Scholar 

  • Holmström, J. (2018). Recombination in digital innovation: Challenges, opportunities, and the importance of a theoretical framework. Information and Organization, 28(2), 107–110.

    Article  Google Scholar 

  • Iansiti, M., & Lakhani, K. R. (2014). Digital ubiquity: How connections, sensors, and data are revolutionizing business. Harvard Business Review, 92(11), 19.

    Google Scholar 

  • i-scoop. (2016). Digitization, digitalization and digital transformation: The differences. https://www.i-scoop.eu/digitization-digitalization-digital-transformation-disruption/. Zugegriffen am 02.09.2022.

  • Janowski, T. (2015). Digital government evolution: From transformation to contextualization. Elsevier.

    Google Scholar 

  • Johnson, M., Christensen, C., & Kagermann, H. (2008). Reinventing your business model, no. December 2009. Harvard Business Review, 86, 57–68.

    Google Scholar 

  • Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2015). Strategy, not technology, drives digital transformation. MIT Sloan Management Review, 14(1–25).

    Google Scholar 

  • Katz, R. L., & Koutroumpis, P. (2013). Measuring digitization: A growth and welfare multiplier. Technovation, 33(10–11), 314–319.

    Google Scholar 

  • Kauffman, R. J., & Walden, E. A. (2001). Economics and electronic commerce: Survey and directions for research. International Journal of Electronic Commerce, 5(4), 5–116.

    Article  Google Scholar 

  • Korhonen, J. J., & Halen, M. (2017). Enterprise architecture for digital transformation. Paper presented at the 19th IEEE Conference on Business Informatics, CBI 2017.

    Google Scholar 

  • Kouroubali, A., & Katehakis, D. G. (2019). The new European interoperability framework as a facilitator of digital transformation for citizen empowerment. Journal of Biomedical Informatics, 94, 103166.

    Article  Google Scholar 

  • Lakatos, I. (1978). Science and pseudoscience. Philosophical Papers, 1, 1–7.

    Google Scholar 

  • Legner, C., Eymann, T., Hess, T., Matt, C., Böhmann, T., Drews, P., Ahlemann, F., et al. (2017). Digitalization: Opportunity and challenge for the business and information systems engineering community. Business and Information Systems Engineering, 59(4), 301–308.

    Article  Google Scholar 

  • Leviäkangas, P. (2016). Digitalisation of Finland’s transport sector. Technology in Society, 47, 1–15.

    Article  Google Scholar 

  • Li, L., Su, F., Zhang, W., & Mao, J. Y. (2018). Digital transformation by SME entrepreneurs: A capability perspective. Information Systems Journal, 28(6), 1129–1157. https://doi.org/10.1111/isj.12153.

    Article  Google Scholar 

  • Liere-Netheler, K., Vogelsang, K., & Packmohr, S. (2018a). Drivers of digital transformation in manufacturing. Paper presented at the 51st Hawaii International Conference on System Sciences (HICSS), Waikoloa.

    Google Scholar 

  • Liere-Netheler, K., Vogelsang, K., Packmohr, S., & Hoppe, U. (2018b). Towards a framework for digital transformation success in manufacturing. Paper presented at the 26th European Conference on Information Systems, ECIS.

    Google Scholar 

  • Liu, D. Y., Chen, S. W., & Chou, T. C. (2011). Resource fit in digital transformation: Lessons learned from the CBC Bank global e-banking project. Management Decision, 49, 1728–1742.

    Article  Google Scholar 

  • Loebbecke, C., & Picot, A. (2015). Reflections on societal and business model transformation arising from digitization and big data analytics: A research agenda. The Journal of Strategic Information Systems, 24(3), 149–157.

    Article  Google Scholar 

  • Massa, L., & Tucci, C. L. (2014). Business model innovation. In M. Dodgson, D. Gann & N. Phillips (Hrsg.), The oxford handbook of innovation management (S. 420–441). Oxford University Press.

    Google Scholar 

  • Matt, C., Hess, T., & Benlian, A. (2015). Digital transformation strategies. Business and Information Systems Engineering, 57(5), 339–343.

    Article  Google Scholar 

  • Mendhurwar, S., & Mishra, R. (2019). Integration of social and IoT technologies: Architectural framework for digital transformation and cyber security challenges. Enterprise Information Systems. https://doi.org/10.1080/17517575.2019.1600041.

  • Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 36(4), 101385.

    Article  Google Scholar 

  • Merriam-Webster. (Hrsg.). (o. J.). Merriam-Webster.com Dictionary.

  • Mertens, P., Barbian, D., & Baier, S. (2017). Digitalisierung und Industrie 4.0-eine Relativierung. Springer.

    Book  Google Scholar 

  • Mićić, L. (2017). Digital transformation and its influence on GDP. Economics, 5(2), 135–147. https://doi.org/10.1515/eoik-2017-0028.

    Article  Google Scholar 

  • Möller, D. P. (2020). Cybersecurity in digital transformation: Scope and applications. Springer.

    Book  Google Scholar 

  • Morakanyane, R., Grace, A. A., & O’Reilly, P. (2017). Conceptualizing digital transformation in business organizations: A systematic review of literature. Paper presented at the Bled eConference.

    Google Scholar 

  • Morris, M., Schindehutte, M., & Allen, J. (2005). The entrepreneur’s business model: Toward a unified perspective. Journal of Business Research, 58(6), 726–735.

    Article  Google Scholar 

  • Morton, M. S. (1991). Corporation of the 1990s: Information technology and organizational transformation. Oxford University Press, Inc.

    Google Scholar 

  • Nadkarni, S., & Prügl, R. (2021). Digital transformation: a review, synthesis and opportunities for future research. Management Review Quarterly, 71(2), 233–341.

    Google Scholar 

  • Nambisan, S., Lyytinen, K., Majchrzak, A., & Song, M. (2017). Digital innovation management: Reinventing innovation management research in a digital world. MIS Quarterly, 41(1), 223–238.

    Article  Google Scholar 

  • Nambisan, S., Wright, M., & Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes. Research Policy, 48(8), 103773.

    Article  Google Scholar 

  • NCMM. (2020). Digital transformation creates middle market growth and opportunity.

    Google Scholar 

  • Negroponte, N. (1995). Being digital. Vintage Books.

    Google Scholar 

  • Nylén, D., Holmström, J., & Lyytinen, K. (2014). Oscillating between four orders of design: The case of digital magazines. Design Issues, 30(3), 53–68.

    Article  Google Scholar 

  • OECD. (2018). Going digital in a multilateral world. https://www.oecd.org/going-digital/C-MIN-2018-6-EN.pdf. Zugegriffen am 02.09.2022.

  • OED. (2010). Oxford English Dictionary (3. Aufl.) https://www.oed.com/viewdictionaryentry/Entry/52611. Zugegriffen am 02.09.2022.

  • OED (Hrsg.). (2014). The Oxford English Dictionary. Oxford University Press.

    Google Scholar 

  • Ogden, C. K., & Richards, I. A. (1923). The meaning of meaning: A study of the influence of thought and of the science of symbolism. Routledge.

    Google Scholar 

  • Online Etymology Dictionary. (o. J.). http://www.etymonline.com/. Zugegriffen am 02.09.2022.

  • Pagani, M., & Pardo, C. (2017). The impact of digital technology on relationships in a business network. Industrial Marketing Management, 67, 185–192.

    Article  Google Scholar 

  • Pappas, I. O., Mikalef, P., Giannakos, M. N., Krogstie, J., & Lekakos, G. (2018). Big data and business analytics ecosystems: Paving the way towards digital transformation and sustainable societies (S. 479–491). Springer.

    Google Scholar 

  • Parviainen, P., Tihinen, M., Kääriäinen, J., & Teppola, S. (2017). Tackling the digitalization challenge: How to benefit from digitalization in practice. International Journal of Information Systems and Project Management, 5(1), 63–77. https://doi.org/10.12821/ijispm050104.

    Article  Google Scholar 

  • Pohle, G., & Chapman, M. (2006). IBM’s global CEO report 2006: Business model innovation matters. Strategy & Leadership, 34, 34–40.

    Article  Google Scholar 

  • Press, G. (2015). A very short history of digitization. https://www.forbes.com/sites/gilpress/2015/12/27/a-very-short-history-of-digitization/?sh=4e0189e949ac. Zugegriffen am 02.09.2022.

  • Rachinger, M., Rauter, R., Müller, C., Vorraber, W., & Schirgi, E. (2019). Digitalization and its influence on business model innovation. Journal of Manufacturing Technology Management, 30, 1143–1160.

    Article  Google Scholar 

  • Ramaswamy, V., & Ozcan, K. (2016). Brand value co-creation in a digitalized world: An integrative framework and research implications. International Journal of Research in Marketing, 33(1), 93–106.

    Article  Google Scholar 

  • Roedder, N., Dauer, D., Laubis, K., Karaenke, P., & Weinhardt, C. (2016). The digital transformation and smart data analytics: An overview of enabling developments and application areas. Paper presented at the 4th IEEE international conference on big data, big data 2016.

    Google Scholar 

  • Rogers, D. L. (2016). The digital transformation playbook: Rethink your business for the digital age. Columbia University Press.

    Book  Google Scholar 

  • Ruiz-Alba, J. L., Guesalaga, R., Ayestarán, R., & Mediano, J. M. (2019). Interfunctional coordination: The role of digitalization. Journal of Business Industrial Marketing Management., 35, 404–419.

    Article  Google Scholar 

  • Sambamurthy, V., Bharadwaj, A., & Grover, V. (2003). Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms. MIS Quarterly, 27, 237–263.

    Article  Google Scholar 

  • Sartori, G. (1970). Concept misformation in comparative politics. The American Political Science Review, 64(4), 1033–1053.

    Article  Google Scholar 

  • Sartori, G. (1984). Guidelines for concept analysis. In Social science concepts: A systematic analysis (S. 15–85). Sage.

    Google Scholar 

  • Schallmo, D., & Williams, C. (2018). History of digital transformation. In Digital Transformation Now! (S. 3–8). Springer.

    Chapter  Google Scholar 

  • Schallmo, D., Williams, C. A., & Boardman, L. (2017). Digital transformation of business models – Best practice, enablers, and roadmap. International Journal of Innovation Management, 21(08), 1740014.

    Article  Google Scholar 

  • Schneider, S., & Spieth, P. (2013). Business model innovation: Towards an integrated future research agenda. International Journal of Innovation Management, 17(01), 1340001.

    Article  Google Scholar 

  • Schneider, S., & Spieth, P. (2014). Business model innovation and strategic flexibility: Insights from an experimental research design. International Journal of Innovation Management, 18(06), 1440009.

    Article  Google Scholar 

  • Schuchmann, D., & Seufert, S. (2015). Corporate learning in times of digital transformation: A conceptual framework and service portfolio for the learning function in banking organisations. International Journal of Corporate Learning (iJAC), 8(1), 31–39.

    Article  Google Scholar 

  • Schumacher, A., Sihn, W., & Erol, S. (2016). Automation, digitization and digitalization and their implications for manufacturing processes. Paper presented at the innovation and sustainability conference Bukarest.

    Google Scholar 

  • Schwarzmüller, T., Brosi, P., Duman, D., & Welpe, I. M. (2018). How does the digital transformation affect organizations? Key themes of change in work design and leadership. Mrev Management Revue, 29(2), 114–138.

    Article  Google Scholar 

  • Schwertner, K. (2017). Digital transformation of business. Trakia Journal of Sciences, 15(1), 388–393.

    Article  Google Scholar 

  • Scott, J., & Marshall, G. (2009). A dictionary of sociology. Oxford University Press.

    Book  Google Scholar 

  • Sehlin, D., Truedsson, M., & Cronemyr, P. (2019). A conceptual cooperative model designed for processes, digitalisation and innovation. International Journal of Quality and Service Sciences, 11, 504–522.

    Article  Google Scholar 

  • Seibt, D., Schaupp, S., & Meyer, U. (2019). Toward an analytical understanding of domination and emancipation in digitalizing industries. In Digitalization in industry (S. 1–25). Springer.

    Google Scholar 

  • Singh, A., & Hess, T. (2017). How chief digital officers promote the digital transformation of their companies. MIS Quarterly Executive, 16(1), 1–17.

    Google Scholar 

  • Sparrowe, R. T., & Mayer, K. J. (2011). Publishing in AMJ – Part 4: Grounding hypotheses. Academy of Management.

    Google Scholar 

  • Srai, J. S., & Lorentz, H. (2019). Developing design principles for the digitalisation of purchasing and supply management. Journal of Purchasing and Supply Management, 25(1), 78–98.

    Article  Google Scholar 

  • Stolterman, E., & Fors, A. C. (2004). Information technology and the good life. In Information Systems Research (S. 687–692). Springer.

    Chapter  Google Scholar 

  • Sundblad, W. (2020). CEO insights: Will digital transformation priorities finally stick? https://www.forbes.com/sites/willemsundbladeurope/2020/07/08/ceo-insights-will-digital-transformation-priorities-stick/?sh=2ed5ff641f19.

  • Svahn, F., Mathiassen, L., & Lindgren, R. (2017). Embracing digital innovation in incumbent firms: How Volvo cars managed competing concerns. MIS Quarterly, 41(1), 239–253.

    Article  Google Scholar 

  • Swedberg, R., & Agevall, O. (2016). The Max Weber dictionary: Key words and central concepts. Stanford University Press.

    Book  Google Scholar 

  • Tan, B., Pan, S. L., Lu, X., & Huang, L. (2015). The role of IS capabilities in the development of multi-sided platforms: The digital ecosystem strategy of Alibaba.com. Journal of the Association for Information Systems, 16(4), 2.

    Article  Google Scholar 

  • Taylor, P. J. (2000). Izations of the world: Americanization, modernization and globalization. In Demystifying globalization (S. 49–70). Springer.

    Chapter  Google Scholar 

  • Thorseng, A. A., & Grisot, M. (2017). Digitalization as institutional work: A case of designing a tool for changing diabetes care. Information Technology & People.

    Google Scholar 

  • Tripsas, M. (2009). Technology, identity, and inertia through the lens of “The Digital Photography Company”. Organization Science, 20(2), 441–460.

    Article  Google Scholar 

  • Turner, B. S. (2006). The Cambridge dictionary of sociology. Cambridge University Press.

    Book  Google Scholar 

  • Van Doorn, J., Lemon, K. N., Mittal, V., Nass, S., Pick, D., Pirner, P., & Verhoef, P. C. (2010). Customer engagement behavior: Theoretical foundations and research directions. Journal of Service Research, 13(3), 253–266.

    Article  Google Scholar 

  • Van Veldhoven, Z., & Vanthienen, J. (2019). Designing a comprehensive understanding of digital transformation and its Impact. Paper presented at the Bled eConference.

    Google Scholar 

  • Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., & Haenlein, M. (2019). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 112, 889–901.

    Google Scholar 

  • von Leipzig, T., Gamp, M., Manz, D., Schöttle, K., Ohlhausen, P., Oosthuizen, G., von Leipzig, K., et al. (2017). Initialising customer-orientated digital transformation in enterprises. Procedia Manufacturing, 8, 517–524.

    Article  Google Scholar 

  • Vukšić, V. B., Ivančić, L., & Vugec, D. S. (2018). A preliminary literature review of digital transformation case studies. International Journal of Computer Information Engineering, 12(9), 737–742.

    Google Scholar 

  • Wachal, R. (1971). Humanities and computers: A personal view. The North American Review, 256(1), 30–33.

    Google Scholar 

  • Wang, Y., Kung, L., & Byrd, T. A. (2018). Big data analytics: Understanding its capabilities and potential benefits for healthcare organizations. Technological Forecasting and Social Change, 126, 3–13.

    Article  Google Scholar 

  • Warner, K. S. R., & Wäger, M. (2019). Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal. Long Range Planning, 52(3), 326–349. https://doi.org/10.1016/j.lrp.2018.12.001.

    Article  Google Scholar 

  • WEF. (2017). Digital transformation initiative: In collaboration with Accenture. http://reports.weforum.org/digital-transformation/wp-content/blogs.dir/94/mp/files/pages/files/dti-executive-summary-website-version.pdf. Zugegriffen am 02.09.2022.

  • Westerman, G. (2018). Your company doesn’t need a digital strategy. MIT Sloan Management Review, 59(3), 1–5.

    Google Scholar 

  • Westerman, G., Calméjane, C., Bonnet, D., Ferraris, P., & McAfee, A. (2011). Digital transformation: A roadmap for billion-dollar organizations. MIT Center for digital business capgemini consulting, 1, 1–68.

    Google Scholar 

  • Westerman, G., Bonnet, D., & McAfee, A. (2014). The nine elements of digital transformation. MIT Sloan Management Review, 55(3), 1–6.

    Google Scholar 

  • Yoo, Y. (2010). Computing in everyday life: A call for research on experiential computing. MIS Quarterly, 34, 213–231.

    Article  Google Scholar 

  • Yoo, Y., Henfridsson, O., & Lyytinen, K. (2010). Research commentary – The new organizing logic of digital innovation: An agenda for information systems research. Information Systems Research, 21(4), 724–735.

    Article  Google Scholar 

  • Yoo, Y., Boland, R. J., Jr., Lyytinen, K., & Majchrzak, A. (2012). Organizing for innovation in the digitized world. Organization Science, 23(5), 1398–1408.

    Article  Google Scholar 

  • Zaki, M. (2019). Digital transformation: Harnessing digital technologies for the next generation of services. Journal of Services Marketing, 33, 429–435.

    Article  Google Scholar 

  • Zott, C., & Amit, R. (2013). The business model: A theoretically anchored robust construct for strategic analysis. Strategic Organization, 11(4), 403–411.

    Article  Google Scholar 

  • Zott, C., Amit, R., & Massa, L. (2011). The business model: Recent developments and future research. Journal of Management, 37(4), 1019–1042.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Cheng Gong .

Editor information

Editors and Affiliations

Anhang

Anhang

1.1 Anhang 1 Die Etymologien der Begriffe digitization, digitalization, transformation und digital transformation

Terms

Etymologies

Digitization

The origin of “digitization” is rooted in the modern use of the verb “digitize” (digit + -ize), which is used in reference to computer programming, meaning “the process of converting something into the form of especially binary digits” from 1954 (Merriam-Webster, o. J.).

Digitalization

The origin of “digitalization” is rooted in the adjective “digital” from ancient Latin digitus and modern Latin digitalis. It has been used in reference to “using numerical digits” from 1938, especially “of computers which run on data in the form of digits (opposed to analog)” after c. 1945; and “recording or broadcasting” from 1960 (Online Etymology Dictionary, o. J.).

Transformation

The origin of “transformation” is rooted in Old French transformation (14c.) and directly from the Latin Church transformation (nominative transformation) “change of shape” (transitive), noun of action from past participle stem of transformare “change in shape, metamorphose,” from trans “across, beyond” + formare “to form.” Intransitive sense “undergo a change of form” is from the 1590s (Online Etymology Dictionary, o. J.).

Digital transformation

This concept consists of two terms, “digital” and “transformation.” The denomination strategy of compounding two words together combines the halo effect of these two words’ meaning in the common language and creates a new meaning in the scientific language (Dumez, 2011). Since no single seminal definition specifies the original scientific meaning of digital transformation, the confusion existing between scholar’s divergent definitions is added to the one connected to the combination of halo effects in the common language. That is, while the meaning of “transformation” and its established usage within practitioners’ everyday language and academic’ specialized language are clear in the common language, the meaning of the shared root “digital” is generating confusion for the concept digital transformation. A screening by Mertens et al. (2017) produced a list of over 2,500 different terms associated with “digital” in recent scientific literature and financial press. This list includes almost all facets of modern social and economic life. Such finding of diversified common meanings of “digital” also supports the view that “digital” is the troublemaker that causes the combined term “digital transformation” unclear.

1.2 Anhang 2 Die Definitionen des Konzepts digitization

Authors

Definitions of Digitization

Negroponte (1995)

“The conversion of analog to digital information and processes in a technical sense” (S. 15).

Yoo, Henfridsson, and Lyytinen (2010)

“The encoding of analog information into digital format” (S. 725).

Katz and Koutroumpis (2013)

“Digitization, per se is the process of converting analog information to a digital format. Digitization, as a social process, refers to the transformation of the techno-economic environment and socio-institutional operations through digital communications and applications” (S. 314).

OED (2014)

“The action or process of digitizing; the conversion of analog data (esp. in later use images, video, and text) into digital form.”

Brennen and Kreiss (2016)

“The material process of converting analog streams of information into digital bits” (S. 1).

Legner et al. (2017)

“The technical process of converting analog signals into a digital form, and ultimately into binary digits” (S. 301).

Gölzer and Fritzsche (2017)

“The encoding of data in digital formats” (S. 1334).

Schallmo and Williams (2018)

“Digitally enabling analog or physical artifacts for the purpose of implementing into said artifacts into business processes with the ultimate aim of acquiring newly formed knowledge and creating new value for the stakeholders” (S. 5).

Bloomberg (2018)

“Taking analog information and encoding it into zeroes and ones so that computers can store, process, and transmit such information.”

Verhoef et al. (2019)

“The action to convert analog information into digital information” (S. 891).

Gartner’s IT Glossary (o. J.)

“The process of changing from analog to digital form. It takes an analog process and changes it to a digital form without any different-in-kind changes to the process itself.”

1.3 Anhang 3 Definierende Attribute und Häufigkeiten der Konzepte digital transformation und digitalization

figure d

Hinweis

„Qual.“ und „Quan“. bedeutet qualitative bzw. quantitative Forschung. Die Abkürzung „QQ“ bedeutet „qualitative + quantitative Forschung“, was darauf hinweist, dass in dem entsprechenden Artikel ein mixed-method Forschungsansatz angewendet wurde. Die definierenden Attribute wurden basierend auf ihrer akkumulierten Häufigkeit gruppiert. Die Kerndefinitionsattribute werden in der ersten Gruppe gezeigt (d. h. die Top 7 für die digitale Transformation und die Top 4 für die Digitalisierung); die peripheren Attribute sind in der zweiten Gruppe dargestellt; die restlichen Attribute sind Außenseiter.

Rights and permissions

Reprints and permissions

Copyright information

© 2023 Der/die Autor(en), exklusiv lizenziert an Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Gong, C., Parisot, X., Reis, D. (2023). Die Evolution der Digitalen Transformation. In: Schallmo, D.R.A., Lang, K., Werani, T., Krumay, B. (eds) Digitalisierung. Schwerpunkt Business Model Innovation. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-36634-6_11

Download citation

  • DOI: https://doi.org/10.1007/978-3-658-36634-6_11

  • Published:

  • Publisher Name: Springer Gabler, Wiesbaden

  • Print ISBN: 978-3-658-36633-9

  • Online ISBN: 978-3-658-36634-6

  • eBook Packages: Business and Economics (German Language)

Publish with us

Policies and ethics