Zusammenfassung
While autonomous vehicle (AV) technology has gained increasing attention, literature on consumers’ adoption behavior towards AV is still limited. In this article, we explore consumers’ perceptions of a real-life, on-road experience with a SAE Level 2 semi-autonomous car and the influence on drivers’ trust beliefs and appraisal of autonomous cars. We propose that acceptance of AV technologies is based on a holistic experience consisting of cognitive absorption, cognitive appraisal, and affective appraisal.
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08 January 2021
Erratum zu:
Kapitel „You and Your Autopilot – How Consumers Perceive Semi-autonomous Cars"in: M. Bruhn und K. Hadwich (Hrsg.), Automatisierung und Personalisierung von Dienstleistungen, Methoden – Potenziale –Einsatzfelder. Band 2
Für das Kapitel Sven Tuzovic, Stefanie Paluch: You and Your Autopilot – How Consumers Perceive Semi-autonomous Cars, https://doi.org/10.1007/978-3-658-30168-2_20, wurde die Zusammenfassung aktualisiert.https://doi.org/10.1007/978-3-658-30168-2_20
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Tuzovic, S., Paluch, S. (2020). You and Your Autopilot – How Consumers Perceive Semi-autonomous Cars. In: Bruhn, M., Hadwich, K. (eds) Automatisierung und Personalisierung von Dienstleistungen. Forum Dienstleistungsmanagement. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-30168-2_11
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DOI: https://doi.org/10.1007/978-3-658-30168-2_11
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