Abstract
In addition to the operative business, organizational questions must be answered beyond day-to-day business. The standard therefore requires regular reflection on one’s own internal situation and the external environment. This enables a strategic orientation in the market and thus the achievement of the quality objectives and long-term targets. Chapter 4 also deals with the scope of application of the standard (Chapter 4.3) and the requirements for organizational process orientation (Chapter 4.4).
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© 2019 Springer Fachmedien Wiesbaden GmbH, part of Springer Nature
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Hinsch, M. (2019). Context of the Organization. In: ISO 9001:2015 for Everyday Operations. essentials. Springer Vieweg, Wiesbaden. https://doi.org/10.1007/978-3-658-25550-3_4
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DOI: https://doi.org/10.1007/978-3-658-25550-3_4
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