Abstract
In today’s organisations, the challenges of leadership are unprecedented. Not only has constant change become the norm, but leaders need a flexible and supportive mindset to creatively change organisational structures, strategies, and cultures due to the increased demands of managing complexities and uncertainties, representing a necessary competence in 21st century professionals in all sectors of society. Additionally, leaders must be able to encourage ‘flexible thinking, an atmosphere of trust, collaboration, creativity, learning, knowledge creation, and innovation’.
This is a preview of subscription content, access via your institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Adams, J. A., Bailey, D. E. Jr., Anderson, R. A. & Galanos, A. N. (2013a). Adaptive leadership: A novel approach for family decision making. Journal of Palliative Medicine 16 (3), 326–329. https://doi.org/10.1089/jpm.2011.0406.
Adams, J. A., Bailey, D. E. Jr., Anderson, R. A. & Thygeson, M. (2013b). Finding your way through EOL challenges in the ICU using Adaptive Leadership behaviours. Intensive and Critical Care Nursing 29 (6), 329–336. DOI: https://doi.org/10.1016/j.iccn.2013.05.004.
Arnold, M., Bonchino-Demmler, D., Evers, R., Hußmann, M. & Liedke, U. (2017). Perspektiven diakonischer Profilbildung: Ein Arbeitsbuch am Beispiel von Einrichtungen der Diakonie in Sachsen. Leipzig: EVA.
Austin, D. M. (2002). Getting to Know the Human Service Organisation. In: D. M. Austin (Eds.), Human Services Management: Organisational Leadership in Social Work Practice (pp. 1–21). New York, NY: Columbia University Press.
Braun, S. (2017). Leader narcissism and outcomes in organizations: A review at multiple levels of analysis and implications for future research. Frontiers in Psychology 8, 1–22. https://doi.org/10.3389/fpsyg.2017.00773.
Chace, S. (2013). Learning leadership: A case study on influences of a leadership training program on the practice of one group of urban school superintendents (Unpublished doctoral dissertation). Teachers College Columbia University, New York, NY.
Cojacar, W. (2012). Adaptive leadership in military decision process. Defense Technical Information Center. http://www.dtic.mil/docs/citations/ADA570479 [01/09/2018].
Daly, A. & Chrispeels, J. (2007). A question of trust. Leadership and Policy in Schools 1, 30–63. DOI: https://doi.org/10.1080/15700760701655508.
DeRue, S. (2011). Adaptive leadership theory. Research in Organisational Behavior 31, 125–150. DOI: https://doi.org/10.1016/j.riob.2011.09.007.
Eubank, D., Geffken, D., Orzano, J. & Ricci, R. (2012). Teaching adaptive leadership to family medicine residents: What? Why? How? Families, Systems, & Health 30 (3), 241–252. DOI: https://doi.org/10.1037/a0029689.
Fröse, M. (2015). Transformationen in ›sozialen‹ Organisationen. Verborgene Komplexitäten. Ein Entwurf. Würzburg: Ergon.
Gonçalves, M. (2017). Adaptive leadership in the promotion of youth mental health. International Journal of Clinical Neurosciences and Mental Health 4, 1–6. DOI: https://doi.org/10.21035/ijcnmh.2017.4.1.
Guilleux, F. (2010). A development perspective on leadership education of aspiring principals (Unpublished doctoral dissertation). University of Pittsburgh, Pittsburgh, PN.
Haeusler, J. (2010). Medicine needs adaptive leadership. Physician Executive 36 (2), 12–5.
Hall, M., Hall, C., Andrade, L. & Drake, B. (2009). Strategic human resource management, 19 (2), 64–85. DOI: https://doi.org/10.1016/j.hrmr.2009.01.002.
Have, S.t., Have, W.t., Huijsmans, A.-B. & van der Eng, N. (2015). Change Competency: Implementing Effective Change. New York, NY, Abingdon Oxon: Routledge.
Heifetz, R. A. (1994). Leadership without easy answers. Cambridge, MA: Belknap Press.
Heifetz, R. A., Grashow, A. & Linsky, M. (2009). The practice of adaptive leadership: Tools and tactics for changing your organisation and the world. Boston, MA: Harvard Business Press.
Hogan, T. (2008). The adaptive leadership maturity model. Organisational Development Journal 26 (1). 55–61.
Hughes, M. (2011). Do 70 Per Cent of All Organizational Change Initiatives Really Fail ? Do 70 Per Cent of All Organizational Change Initiatives Really Fail ? Journal of Change Manage 11 (4), 451–464. https://doi.org/10.1080/14697017.2011.630506.
Kotter, J. P. (1995). Leading Change: Why Transformation Efforts Fail. Harvard Business Review 73 (2): 59–67.
Mossholder, K.W., Settoon, R. P., Armenakis, A. A., & Harris, S. G. (2000). Emotion during Organisational Transformations: An Interactive Model of Survivor Reactions. Group & Organisation Management 25 (3): 220–243. DOI: https://doi.org/10.1177/1059601100253002.
Muir, S. D. (2017). Why do they stay? Lay Church Leaders and the Demands of Institutional Change. (Doctoral dissertation). University of Toronto. DOI: http://hdl.handle.net/1807/77646 [01/09/2018].
Nelson, J. K., Zaccaro, S. J. & Herman, J. L. (2010). Strategic information provision and experiential variety as tools for developing adaptive leadership skills. Consulting Psychology Journal: Practice and Research 62 (2), 131–142. DOI: http://dx.doi.org/10.1037/a0019989.
Norris, S. E. (2018). An Adaptive Leadership Approach to Adult Learning and Organisational Research. In Handbook of Research on Innovative Techniques, Trends, and Analysis for Optimized Research Methods (pp. 99–114). DOI: https://doi.org/10.4018/978-1-5225-5164-5.ch007.
Northouse, P. G. (2016). Leadership: Theory and practice. In Leadership theory and practice. 7th ed. Thousand Oaks, CA: Sage Publications.
Ospina, S. & Foldy, E. (2010). Building bridges from the margins. The Leadership Quarterly 21 (2), 292–307. DOI: https://doi.org/10.1016/j.leaqua.2010.01.008.
Porras, J. I. & Silvers, R. C. (1991). Organisation Development and Transformation. Annual Review of Psychology 42: 51–78.
Thygeson, M., Morrissey, L. & Ulstad, V. (2010). Adaptive leadership and the practice of medicine: A complexity-based approach to reframing the doctor-patient relationship. Journal of Evaluation in Clinical Practice 16 (5), 1009–1015. DOI: https://doi.org/10.1111/j.1365-2753.2010.01533.x.
Uhl-Bien, M., Marion, R. & McKelvey, B. (2007). Complexity Leadership Theory: Shifting leadership from the industrial age to the knowledge era. Leadership Quarterly 18, 298–318.
Voirin, A., Akremi, A. & Vandenberghe, C. (2010). A multilevel model of transformational leadership and adaptive performance and the moderating role of climate for innovation. Group & Organisation Management, 35 (6), 699–726. DOI: https://doi.org/10.1177/1059601110390833.
Wallace II, L. T. (2018). Adaptive Leadership in High-Stress Occupations: Applications to the Military. Northcentral University. Dissertation, Northcentral University.
Wong, G. K. W. & Chan, D. L. H. (2018). Adaptive leadership in academic libraries. Library Management 39 (1/2), 106–115. DOI: https://doi.org/10.1108/LM-06-2017-0060.
Yukl, G. & Mahsud, R. (2010). Why flexible and adaptive leadership is essential. Consulting Psychology Journal: Practice and Research 62 (2), 81–93. DOI: http://dx.doi.org/10.1037/a0019835.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature
About this chapter
Cite this chapter
Arnold, M. (2019). Leading Change in Human Service Organisations in the 21st Century. In: Fröse, M., Naake, B., Arnold, M. (eds) Führung und Organisation. Perspektiven Sozialwirtschaft und Sozialmanagement. Springer VS, Wiesbaden. https://doi.org/10.1007/978-3-658-24193-3_8
Download citation
DOI: https://doi.org/10.1007/978-3-658-24193-3_8
Published:
Publisher Name: Springer VS, Wiesbaden
Print ISBN: 978-3-658-24192-6
Online ISBN: 978-3-658-24193-3
eBook Packages: Education and Social Work (German Language)