Leading Change in Human Service Organisations in the 21st Century
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In today’s organisations, the challenges of leadership are unprecedented. Not only has constant change become the norm, but leaders need a flexible and supportive mindset to creatively change organisational structures, strategies, and cultures due to the increased demands of managing complexities and uncertainties, representing a necessary competence in 21st century professionals in all sectors of society. Additionally, leaders must be able to encourage ‘flexible thinking, an atmosphere of trust, collaboration, creativity, learning, knowledge creation, and innovation’.
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