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Introduction

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Abstract

Airports are an essential part of the transport system. They provide the infrastructure needed to transfer passengers and freight from surface to air, and provide the necessary services for airlines to take off and land. Airports combine a wide range of facilities and services and are a key component of the air transport industry.

Materials from an earlier version of part III has been published in Lehmann and Möslein (2014).

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Correspondence to Claudia Lehmann .

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© 2019 Springer Fachmedien Wiesbaden GmbH, part of Springer Nature

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Lehmann, C. (2019). Introduction. In: Exploring Service Productivity. Markt- und Unternehmensentwicklung Markets and Organisations. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-23036-4_7

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