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Conceptual background

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Exploring Service Productivity
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Abstract

This chapter first presents the research strategy and approach for conducting a systematic literature review. Second, the three stages comprising the systematic review are explained in detail throughout this chapter.

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Correspondence to Claudia Lehmann .

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© 2019 Springer Fachmedien Wiesbaden GmbH, part of Springer Nature

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Lehmann, C. (2019). Conceptual background. In: Exploring Service Productivity. Markt- und Unternehmensentwicklung Markets and Organisations. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-23036-4_4

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