Zusammenfassung
Informatisierung bietet einen Quantensprung für den Einstieg ins industrielle Servicegeschäft. Datennetze schaffen eine dauerhafte physische Echtzeitverbindung zu Industrieanlagen, Maschinen, Gebäuden und andere Kapitalgütern. Mit Hilfe von Sensoren erhalten Dienstleister Echtzeitinformationen über Zustand und Performance der Anlagen, und können mit Hilfe verknüpfter Aktuatoren die Anlagen steuern, warten und reparieren (Ehret/Wirtz 2017; Geisberger/Broy 2015; Rifkin 2014).
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Ehret, M., Wirtz, J. (2018). Service Geschäftsmodelle für das industrielle Internet der Dinge. In: Arnold, C., Knödler, H. (eds) Die informatisierte Service-Ökonomie. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-21528-6_6
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