Advertisement

IT Management pp 165-183 | Cite as

IT Governance

  • Lionel Pilorget
  • Thomas Schell
Chapter

Abstract

Leading an IT organisation and organizing the IT activities needed by the business require a healthy ecosystem within a company.

A governance framework is proposed based on Mintzberg’s organisational model, which is combined with the design of IT processes where roles are identified. This framework includes three different layers: strategic, tactical and operational.

One of the key findings is the fact that both business functions as well as IT roles are needed to have effective IT processes in place. In this respect the governance components embrace the whole organisation. The quality of the cooperation between IT and the business areas and the degree of integration and mutual understanding determine the potential maturity of the IT processes.

The Human factor also plays an important role in the process of transforming structures and organisations.

Literature

  1. Deming EW (1982) Out of the crisis. Massachusetts Institute of Technology, CambridgeGoogle Scholar
  2. Heraclitus (1889) The fragments of Heraclitus (trans: Patrick GTW). PaperbackGoogle Scholar
  3. Lynch D, Kordis PL (1990) Strategy of the dolphin: scoring a win in a chaotic world. Fawcett Colombine, New YorkGoogle Scholar
  4. Mintzberg H (1993) Structure in fives: designing effective organizations. Prentice Hall, Englewood CliffsGoogle Scholar
  5. Pilorget L (2015) Implementing IT processes. Springer, WiesbadenGoogle Scholar

Copyright information

© Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2018

Authors and Affiliations

  • Lionel Pilorget
    • 1
  • Thomas Schell
    • 2
  1. 1.FHNW (Fachhochschule Nordwestschweiz)BaselSwitzerland
  2. 2.consultare et discereLörrachGermany

Personalised recommendations