Abstract
In order to meet the fundamental demands of scientific relevance and rigor of DSR a precise problem definition is required (Sect. 2.2). The following chapter describes the initial undesirable state of a local problem situation, followed by the problem selection and its transfer into a practical problem with global relevance to be solved in our investigation (Sect. 4.1). With regard to preparing an adequate and relevant definition of a practical problem, we gathered similar problems from different local practices (Sect. 4.2) and deduced a generalized problem description relevant for global practice considering a root cause analysis (Sect. 4.3).
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© 2018 Springer Fachmedien Wiesbaden GmbH
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Wißotzki, M. (2018). Problem Investigation. In: Capability Management Guide. Springer Vieweg, Wiesbaden. https://doi.org/10.1007/978-3-658-19233-4_4
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DOI: https://doi.org/10.1007/978-3-658-19233-4_4
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Publisher Name: Springer Vieweg, Wiesbaden
Print ISBN: 978-3-658-19232-7
Online ISBN: 978-3-658-19233-4
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