Introduction

Abstract

The general idea of improving managerial decision making through support with high quality information or facts is shared by the decision support specialty of information systems research (Arnott and Pervan, 2005, 2008, 2014), management research (e.g., Pfeffer and Sutton, 2006; Simon, 1960), and practitioners alike (e.g., Davenport et al., 2010; LaValle et al., 2011). The reason for this huge interest lies in research findings and practitioner reports that suggest that data-driven decision making results in better decisions and, as a consequence, in better organizational performance (Brynjolfsson et al., 2011; Davenport et al., 2010; LaValle et al., 2011).