Abstract
Recent research of knowledge creation suggests, that knowledge is created in interaction, especially in the events of interaction between two or more persons. Research has indicated, that the atmosphere and form of these events is crucial—they determine if knowledge is created or not. While the importance of the event of interaction has been acknowledged, it has not, thus far, been the focus of empirical studies.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Budd, J. M. (2005). Phenomenology and information studies. Journal of Documentation, 61(1), 44-59.
Budd, J. M, Hill, H., Shannon, B. (2010). Inquiring into the real: A realist phenomenological approach. The Library Quarterly, 80(3), 267-284.
Burrell, G., & Morgan, G. (1985). Sociological paradigms and organizational analysis. Elements of the sociology of corporate life. Aldershot, United Kingdom: Gower.
Capurro, R., & Hjørland, B. (2003). The concept of information. In B. Cronin, (Ed.), Annual review of information science and technology 37 (pp. 343-411). Medford, NJ.: Information Today Inc. http://www.capurro.de/infoconcept.html
Case, D. O. (2012). Looking for information. A survey of research on information seeking, needs, and behavior (3rd ed.). Bingley, United Kingdom: Emerald.
Choo, W. C. (1998). The knowing organization: How organizations use information to construct meaning, create knowledge, and make decisions. New York, NY: Oxford University Press.
Cook, S. N., & Brown, J. S. (1999). Bridging epistemologies: The generative dance between organizational knowledge and organizational knowing. Organization Science, 10(4), 382-400.
Day, R. E. (2005). Clearing up “implicit knowledge”: Implications for knowledge management, information science, psychology and social epistemology. Journal of American Society for Information Science and Technology, 56(6), 630-635.
Deetz, S. (1996). Describing differences in approaches to organization science: Rethinking Burrell and Morgan and their legacy. Organization Science, 7(2), 191-207.
Epperson, T. W., & Zemel, A. (2008). Reports, requests, and recipient design: The management of patron queries in online reference chats. Journal of the American Society for Information Science and Technology, 59(14), 2268-2283.
Gadamer, H.-G. (1999a). Vom Zirkel des Verstehens. In Gesammelte Werke 2: Hermeneutik II (pp. 57-65). Tübingen, Germany: J. C. B. Mohr.
Gadamer, H.-G. (1999b). Wahrheit und Methode. In Gesammelte Werke 1: Hermeneutik I (pp. 1-494). Tübingen, Germany: J. C. B. Mohr.
Gadamer, H.-G. (1999c). Klassische und philosophische Hermeneutik. In Gesammelte Werke 2: Hermeneutik II (pp. 92-117). Tübingen, Germany: J. C. B. Mohr.
Gadamer, H.-G. (1999d). Die Aktualität des Schönen. Kunst als Spiel, Symbol und Fest. In Gesammelte Werke 8: Ästhetik und Poetik 1: Kunst als Aussage (pp. 34-143). Tübingen, Germany: J. C. B. Mohr.
Gadamer, H.-G. (1999e). Subjektivität und Intersubjektivität, Subjekt und Person. In Gesammelte Werke 10: Hermeneutik im Rückblick (pp. 87-99). Tübingen, Germany: J. C. B. Mohr.
Giorgi, A. (1979). The relationships among level, type, and structure and their importance for social science theorizing: A dialogue with Schutz. In A. Giorgi, R. Knowles, & D.L. Smith (Eds.), Duquesne studies in phenomenological psychology Vol III (pp. 81-92). Pittsburgh, PA: Duquesne University Press.
Gourlay, S. (2006). Conceptualizing knowledge creation: A critique of Nonaka’s theory. Journal of Management Studies, 43, 1415-1436.
Heidegger, M. (1985). Being and time. Oxford, United Kingdom: Blackwell. [Original work published in 1927]
Heidegger, M. (2006). Sein und Zeit. Tübingen, Germany: Max Niemeyer Verlag. (Original work published in 1927)
Jones, B. (2008). Reductionism and library and information science philosophy. Journal of Documentation, 64(4), 482-495.
Kosonen, M. (2008). Knowledge sharing in virtual communities. Lappeenranta, Finland: Lappeenrannan teknillinen yliopisto.
Lammi, W. (1991). Hans-Georg Gadamer’s “correction” of Heidegger. Journal of the History of Ideas, 52(3), 487-507.
Li, Y.-H., Huang, J.-W., Tsai, M.-T. (2009). Enterpreneurial orientation and firm performance: the role of knowledge creation process. Industrial Marketing Management, 38, 440-449.
Merleau-Ponty, M. (2006). Phenomenology of perception. London, United Kingdom & New York, NY: Routledge.
Miller, F. (2002). I = 0 (Information has no intrinsic meaning). Information Research, 8(1), paper no. 140. http://search.proquest.com/docview/57548233?accountid=13031
Mitchell, R., Nicholas, S., Boyle, B. (2009). The role of openness to cognitive diversity and group processes in knowledge creation. Small Group Research, 40(5), 535-554.
Morner, M., & von Krogh, G. (2009). A note on knowledge creation in open-source software projects: What can we learn from Luhmann’s theory of social systems? Systemic Practice and Action Research, 22(6), 431-443.
Moustakas, C.E. (1994). Phenomenological research methods. Thousand Oaks, CA & London, United Kingdom: SAGE.
Nonaka, I. (1994). A dynamic theory of knowledge creation. Organization Science, 5, 14-37.
Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company. Oxford, United Kingdom: Oxford University Press.
Polanyi, M. (1966). The tacit dimension. London, United Kingdom: Routledge & Kegan Paul.
Sallis, J. (2007). The Hermeneutics of the Artwork. Die Ontologie des Kunstwerks und ihre hermeneutische Bedeutung. In G. Figal (Hrg.), Wahrheit und Methode (pp. 45-58). Berlin, Germany: Akademie Verlag.
Savolainen, R. (2007). Information source horizons and source preferences of environmental activists: A social phenomenological approach. Journal of the American Society for Information Science and Technology, 58(12), 1709-1719.
Savolainen, R. (2009). Information use and information processing. Journal of Documentation, 65(2), 187-207.
Schultze, U., & Orlikowski, W. (2004). A practice perspective on technology-mediated network relations: The use of internet-based self-serve technologies. Information Systems Research, 15(1), 87-106.
Schultze, U., & Leidner, D.E. (2002). Studying knowledge management in information systems research: Discourses and theoretical assumptions. MIS Quarterly, 26(3), 213-242.
Schultze, U., & Stabell, C. (2004). Knowing what you don´t know? Discourses and contradictions in knowledge management research. Journal of Management Studies, 41(4), 549-573.
Shannon, C. E., & Weaver, W. (1949). The mathematical theory of communication. Urbana: University of Illinois Press.
Shih, K.-H., Chang, C.-J., & Lin, B. (2010). Assessing knowledge creation and intellectual capital in banking industry. Journal of Intellectual Capital, 11(1), 74-89.
Suorsa, A., & Huotari, M.-L. (2014a). Knowledge creation and the concept of human being: A phenomenological approach. Journal of the Association for Information Science and Technology, 65(5), 1042-1057.
Suorsa, A., & Huotari, M.-L. (2014b). Knowledge creation in interactive events. A pilot study in the Joy of Reading Program. Proceedings of ISIC: the information behavior conference, Leeds, 2-5 Sept.2014. Information Research, 19(4), paper isic02. http://InformationR.net/ir/19-4/isic/isic02.html
Suorsa, A. (2015). Knowledge creation and play—a phenomenological approach. Journal of Documentation, 71(3), 503-525.
Tietz, U. (2007). Hans-Georg Gadamer zur Einführung. Hamburg, Germany: Junius Verlag GmbH.
Travaille, A. M., & Hendriks, P. H. J. (2010). What keeps science spiralling? Unravelling the critical success factors of knowledge creation in university research. Higher Education, 59(4), 423-439.
Tsoukas, H. (2009). A dialogical approach to the creation of new knowledge in organizations. Organization Science, 20(6), 941-957.
Värlander, S. (2008). The interplay of reificative and participative processes of customer knowledge creation: An exploratory study of commercial lending. Journal of Financial Services Marketing, 12(4), 287-298.
Weinsheimer, J. C. (1985). Gadamer’s hermeneutics: A reading of “Truth and Method.” New Haven, CT & London, United Kingdom: Yale University Press.
Widén-Wulff, G., & Davenport, E. (2007). Activity systems, information sharing and the development of organizational knowledge in two Finnish firms: An exploratory study using Activity Theory. Information Research, 12(3), paper 310. http://InformationR.net/ir/12-3/paper310.html
Wilson, T. D. (2002). The nonsense of “knowledge management.” Information Research, 8(1), paper no. 144. http://search.proquest.com/docview/57550082?accountid=13031
Wilson, T. D. (2005). “The nonsense of knowledge management” revisited. In E. Maceviciute & T. D. Wilson (Eds.), Introducing information management: An information research reader (pp. 151-164). London, United Kingdom: Facet.
Yanow, D., & Tsoukas, H. (2009). What is reflection in action? Journal of Management Studies, 46(8), 1339-1364.
Zahavi, D. (2007). Phänomenologie für Einsteiger. Paderborn, Germany: Wilhelm Fink.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer Fachmedien Wiesbaden
About this chapter
Cite this chapter
Suorsa, A., Huotari, ML. (2016). A Methodology for Studying Knowledge Creation in Organizational Settings: A Phenomenological Viewpoint. In: Kelly, M., Bielby, J. (eds) Information Cultures in the Digital Age. Springer VS, Wiesbaden. https://doi.org/10.1007/978-3-658-14681-8_7
Download citation
DOI: https://doi.org/10.1007/978-3-658-14681-8_7
Published:
Publisher Name: Springer VS, Wiesbaden
Print ISBN: 978-3-658-14679-5
Online ISBN: 978-3-658-14681-8
eBook Packages: Religion and PhilosophyPhilosophy and Religion (R0)