Zusammenfassung
Zahlreiche Forschungsbeiträge im Kontext von Dialogmarketing untersuchen das Spektrum dieser relativ jungen Marketingdisziplin aus verschiedenen Betrachtungswinkeln. Dieser Beitrag thematisiert insbesondere Forschungsansätze zur Performancesteigerung des Dialogmarketings in der neueren Forschungsliteratur, da ein kurzbis mittelfristiger Transfer von möglichen Erfolgsbeitragsfaktoren in die Praxis zu erwarten ist.
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Kaiser, M., Jetter, J., Storch, F. (2016). Boosting the Dialogmarketing-Performance: Diskussion von State-of-the-Art-Forschungsansätzen zu Erfolgsbeitragsfaktoren im Dialogmarketing. In: Dialogmarketing Perspektiven 2015/2016. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-12924-8_5
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DOI: https://doi.org/10.1007/978-3-658-12924-8_5
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