Multilevel Business Process Automation
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In previous chapters, we have discussed the use of the multilevel business artifact (MBA) for multilevel business process modeling in order to better represent the interactions between the different hierarchy levels within a company. As the preparation for a proof-of-concept implementation, in Chapter 6, we have introduced an XML-based logical representation for MBAs. Relying on this XML representation, in this chapter, we present the implementation concept for a business process management system that enables the MBA-based (semi-)automated execution of multilevel business processes. A business process management system manages process-related data and allows for the event-driven execution of business processes; a business process management system also records event data. The recording of event data in event logs is a pre-requisite for business process intelligence which allows for performance analysis and the subsequent improvement of business processes based on the analysis results.