Skip to main content

Vroom’s Participation Model as a Foundation of Organisation Audit: A New Approach to CSR

  • Chapter
  • First Online:
New Perspectives on Corporate Social Responsibility

Part of the book series: FOM-Edition ((FOMEDITION))

  • 2682 Accesses

Abstract

This chapter presents an overview of a personalistic, participative approach to management in socially responsible business organisations. We believe that dialogue is a principle vehicle in CSR communication and this is a missing link to sustainable management. In order to fully explain the link between participation and socially responsible business behaviour, we recall the philosophical work of Karol Wojtyła on the nature of participation. We additionally discuss the connection between two phenomena: organisational isomorphism and “tacit knowledge”. We focus our analysis on participative dialogue with employees. For a better understanding of participation, we present the Vroom model. It helps to build a diagnostic tool, which is the main contribution of this chapter. While this tool is designed to improve “human” management in organisational settings, we conclude the chapter by explaining why participative management and co-operative values are so difficult to implement. Finally, we explain how the diagnostic tool could help to fill the missing link noted.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

eBook
USD 16.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 109.00
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Anderson, C. A., & Lindsay, J. J. (1998). The development, perseverance, and change of naive theories. Social Cognition, 16, 8–30.

    Article  Google Scholar 

  • Atran, S. (1994). Core domains versus scientific theories: Evidence from systematics and Itzaj-Maya folk biology. In L. A. Hirschfeld & S. A. Gelman (Eds.), Mapping the mind: Domain specificity in cognition and culture (pp. 316–340). New York: Cambridge University Press.

    Chapter  Google Scholar 

  • Berlin, B. (1972). Speculations on the growth of ethno-botanical nomenclature. Language in Society, 1, 51–86.

    Article  Google Scholar 

  • Bettis, R. A., & Prahalad, C. K. (1995). The dominant logic: Retrospective and extension. Strategic Management Journal, 16, 5–14.

    Article  Google Scholar 

  • Bożek, A., & Stocki, R. (2013). Mastery in happiness: The role of expertise in everyday life. The second international conference in positive psychology, 22–24 May, 2013, Brno, Czech Republic.

    Google Scholar 

  • Carey, S. (1995). On the origin of causal understanding. In D. Sperber, D. Premack, & A. J. Premack, (Eds.), Causal cognition: A multidisciplinary debate (pp. 268–302). Oxford: Clarendon.

    Google Scholar 

  • Chi, M. T. H., Hutchinson, J., & Robin, A. F. (1989). How inferences about novel domain-related concepts can be constrained by structured knowledge. Merrill-Palmer Quarterly, 35, 27–62.

    Google Scholar 

  • Chomsky, N. (1980). On cognitive structures and their development: A reply to Piaget. In M. Piattelli-Palmarini (Ed.), Language and learning: The debate between Jean Piaget and Noam Chomsky (pp. 35–45). Cambridge: Harvard University Press.

    Google Scholar 

  • Côté, D. (2000). Co-operatives and the new millennium. In B. Fairbairn, I. McPherson, & N. Russel (Eds.), Canadian Co-operatives in the year 2000, memory, mutual aid and the millennium (pp. 250–266). Saskatoon: Centre for the Study of Co-operatives, University of Saskatchewan.

    Google Scholar 

  • DiMaggio, P. J., & Powell, W. W. (1983). The iron cage revisited: Institutional isomorphism and collective rationality in organisational fields. American Sociological Review, 48, 147–160.

    Article  Google Scholar 

  • Drucker, P. F. (1954). The practice of management. New York: Harper & Brothers.

    Google Scholar 

  • Drucker, P. F. (1994). The theory of the business. Harvard Business Review, 72(5), 95–104.

    Google Scholar 

  • Ericsson, A. K., & Simon, H. A. (1984). Protocol analysis: Verbal reports as data. Cambridge: MIT.

    Google Scholar 

  • Ericsson, K. A., Patel, V. L., & Kintsch, W. (2000). How experts’ adaptations to representative task demands account for the expertise effect in memory recall: Comment on Vincente and Wang 1998. Psychological Review, 107, 578–592.

    Article  Google Scholar 

  • Fodor, J. (1983). Modularity of mind. Cambridge: MIT.

    Google Scholar 

  • Friedland, R., & Alford R. R. (1991). Bringing society back. Symbols, practices, and institutional contradictions. In W. W. Powell & P. J. DiMaggio (Eds.), The new institutionalism in organizational analysis (pp. 232–263). University of Chicago Press.

    Google Scholar 

  • Gudeman, S. (2001). The anthropology of economy. Madden: Blackwell.

    Google Scholar 

  • Heron, J. (1996). Co-operative inquiry: Research into the human condition. London: SAGE.

    Google Scholar 

  • Heslin, P. A., & VandeWalle, D. (2008). Managers’ implicit assumptions about personnel. Current Directions in Psychological Science, 17, 219–223.

    Article  Google Scholar 

  • Hirschfeld, L. A., & Gelman, S. A. (Eds.). (1994). Mapping the mind: Domain specificity in cognition and culture. New York: Cambridge University Press.

    Google Scholar 

  • Johnson-Laird, P. N. (1983). Mental models. Cambridge: Harvard University Press.

    Google Scholar 

  • Kaufman, M., & Olaru, M. (2012, March 7–10). The impact of corporate social responsibility on business performance—Can it be measured, and if so, how? Paper presented during The Berlin International Economics Congress 2012. http://www.culturaldiplomacy.org/academy/content/pdf/participant-papers/2012–03-biec/The_Impact_of_Corporate_Social_Responsibility_on_Business_Performance_-_Malte_Kaufmann.pdf. Accessed 27 April 2014.

  • Keil, F. (1992). The origins of an autonomous biology. In M. R. Gunnar & M. Marstsos (Eds.), Modularity and constraints in language and cognition. The Minnesota symposium on child psychology, 25 (pp. 103–137). Hillsdale : Erlbaum.

    Google Scholar 

  • Kenexa Research Institute. (2010). Being socially responsible has a positive impact on employees as well as their local communities and the environment. Executive summary, No.10.

    Google Scholar 

  • Kotarbiński, T. (1929). Elementy teorii poznania, logiki formalnej i metodologii nauk (Elements of the theory of cognition, formal logic and methodology of science). Lvov: Ossolineum.

    Google Scholar 

  • Kotarbiński, T. (1955). Traktat o dobrej robocie (The treaty on good work). Warsaw: Wydawnictwo Naukowe PWN.

    Google Scholar 

  • Kwiatkowski, E. (1947). Zarys dziejów gospodarczych świata (An outline of the history of the world economy). Warsaw: Książka i Wiedza.

    Google Scholar 

  • Lapot, A. (2011). Spółdzielnia czy spółka? Korzyści partycypacyjnego modelu zarządzania [Coop or a company? Advantages of participative model of management], Krakow, Poland, unpublished speech.

    Google Scholar 

  • Marr, D. C. (1982). Vision: A computation investigation into the human representational system and processing of visual information. San Francisco: Freeman.

    Google Scholar 

  • McGregor, D. (1960). The human side of enterprise. New York: McGraw-Hill.

    Google Scholar 

  • Merecki, J. (1999). Słowo do czytelnika [The word of the reader]. In G. M. A. Gronbacher (Ed.), Personalizm ekonomiczny (Economic personalism) (p. 2). Lublin: Instytut Liberalno-Konserwatywny.

    Google Scholar 

  • Milgram, S., & Toch, H. (1969). Collective behavior: Crowds and social movements. In G. Lindzey & E. Aronson (Eds.), The handbook of social psychology (2nd ed., pp. 507–610). Reading: Addison-Wesley.

    Google Scholar 

  • Mills, A. J., Simmons, T., & Mills, J. H. (2005). Reading organisation theory: A critical approach to the study of organisational behaviour and structure. Aurora: Garamond.

    Google Scholar 

  • Morgan, G. (1986). Images of organizations. London: Sage.

    Google Scholar 

  • Nisbett, R. E., & Wilson, T. D. (1977). Telling more than we can know: Verbal reports on mental processes. Psychological Review, 84, 231–259.

    Article  Google Scholar 

  • Newell, A., & Simon, H. A. (1972). Human problem solving. Englewood Cliffs: Prentice-Hall.

    Google Scholar 

  • Novkovic, S. (2006). Co-operative business: The role of co-operative principles and values. Journal of Co-operative Studies, 39(1), 5–16.

    Google Scholar 

  • Novkovic, S. (2008). Defining the co-operative difference. Journal of Socio-Economics, 37(6), 2168–2177.

    Article  Google Scholar 

  • Novkovic, S., Prokopowicz, P., & Stocki, R. (2012). Staying true to co-operative identity: Diagnosing worker co-operatives for adherence to their values. Advances in the Economic Analysis of Participatory and Labour-Managed Firms, 13, 23–50.

    Article  Google Scholar 

  • Obłój, K. (Ed.). (2003). Dominująca logika firmy. Strategie polskich liderów (The dominant logic of business. Strategies of polish leaders). Warsaw: Wydawnictwo Wyższej Szkoły Przedsiębiorczości i Zarządzania.

    Google Scholar 

  • OECD. (2009). Employment and industrial relations—2008 annual report on the OECD guidelines for multinational enterprises. http://www.oecd.org/investment/mne/1922428.pdf. Accessed 30 May 2014

  • O’Riordan, L., & Fairbrass, J. (2008). Corporate social responsibility (CSR): Models and theories in stakeholder dialogue. Journal of Business Ethics, 83(4), 745–758.

    Article  Google Scholar 

  • Rothschild-Witt, J. (1979). The collectivist organisation: An alternative to rational-bureaucratic models. American Sociological Review, 44, 509–527.

    Article  Google Scholar 

  • Schell, E. H. (1952). Industry’s amazing oversight. Motivating the employee on today’s production front. AMACOM a Division of American management association.

    Google Scholar 

  • Sperber, D. (1994). The modularity of thought and the epidemiology of representations. In L. A. Hirchfeld & S. A. Gelman (Eds.), Mapping the mind: Domain specificity in cognition and culture (pp. 39–67). New York: Cambridge University Press.

    Chapter  Google Scholar 

  • Sperber, D. (1996). Explaining culture: A naturalistic approach. Oxford: Blackwell.

    Google Scholar 

  • Sperber, D., & Hirschfeld, L. A. (2004). The cognitive foundations of cultural stability and diversity. Trends in Cognitive Sciences, 8(1), 40–46.

    Article  Google Scholar 

  • Sternberg, R. J., Forsythe, G. B., Hedlund, J., Horvath, J. A., Wagner, R. K., Williams, W. M., Snook, S. A., & Grigorenko, E. L. (2000). Practical intelligence in everyday life. New York: Cambridge University Press.

    Google Scholar 

  • Stocki, R. (2009). Personalistic psychology of management. An option for critical management studies. Nowy Sacz Academic Review, 5, 4–10.

    Google Scholar 

  • Stocki, R., Novkovic, S., & Hugh, P. (2010). CoopIndex—for worker coops. Unpublished Report.

    Google Scholar 

  • Stocki, R., Prokopowicz, P., & Novkovic, S. (2012a). Assessing participation in worker co-operatives: From theory to practice. In D. McDonnell & E. Macknight (Eds.), The Co-operative model in practice: International perspectives (pp. 119–132). Glasgow: Co-operative Education Trust Scotland.

    Google Scholar 

  • Stocki, R., Prokopowicz, P., & Żmuda, G. (2012b). Pełna partycypacja w zarządzaniu (Total participation management) (2nd ed.). Krakow: Wolters Kluwer.

    Google Scholar 

  • The European Commission. (2011). The European Commission’s strategy on CSR 2011–2014: achievements, shortcomings and future challenges. http://ec.europa.eu/enterprise/policies/sustainable-business/corporate-social-responsibility/public-consultation/index_en.htm. Accessed 22 Jan 2014.

  • Thornton, P. H., Ocasio, W., & Lounsbury, M. (2012). The institutional logic perspective: A new approach to culture, structure and process. Oxford: Oxford University Press.

    Book  Google Scholar 

  • Turner, R. H., & Kiillian, L. M. (1957). Collective behavior. Englewood Cliffs: Prentice-Hall.

    Google Scholar 

  • Tyszka, T. (Ed.). (1995). Czy powrót do introspekcji? Zbieranie i analiza danych Słownych (Is this a return to introspection? Collection and analysis of verbal data). Warsaw: Wydawnictwo Naukowe PWN.

    Google Scholar 

  • Vroom, V. H. (2003). Educating managers in decision making and leadership. Management Decision, 10, 968–978.

    Article  Google Scholar 

  • Vroom, V. H., & Jago, A. G. (1988). The new leadership: Managing participation in organisations. Englewwod Cliffs: Prentice Hall.

    Google Scholar 

  • Vroom, V. H., & Jago, A. G. (2007). The role of the situation in leadership. American Psychologist, 62(1), 17–24.

    Article  Google Scholar 

  • Waddock, S. (2001). The multiple bottom lines of corporate citizenship: Social Investing, reputation, and responsibility audits. Business and Society Review, 105(3), 323–345.

    Article  Google Scholar 

  • Wellman, H. M. (1990). The child’’s theory of mind. Cambridge: MIT.

    Google Scholar 

  • Wiser, M. (1987). Novice and historical thermal theories. In S. Straus (Ed.), Ontogeny, phylogeny, and the history of science. Norwood: Ablex.

    Google Scholar 

  • Wojtyła, K. (1979). The acting person. In A. T. Tymieniecka (Ed.), Analecta Husserliana. The yearbook of phenomenological research . (Vol. X, pp. 189–258). Boston: D. Reidel Publishing.

    Google Scholar 

  • Wojtyła, K. (1985). Osoba i czyn [The acting person]. Krakow: Polskie Towarzystwo Teologiczne.

    Google Scholar 

  • Wrightsman, L. (1974). Assumptions about human nature: A social-psychological approach. Monterey: Brooks Cole.

    Google Scholar 

  • Wrightsman, L. S. (1991). Interpersonal trust and attitudes toward human nature. In J. P. Robinson, L. S. Wrightsman, & F. M. Andrews (Eds.), Measures of personality and social psychological attitudes (pp. 373–412). Oxford: Elsevier.

    Chapter  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Ryszard Stocki .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Springer Fachmedien Wiesbaden

About this chapter

Cite this chapter

Stocki, R., Łapot, A. (2015). Vroom’s Participation Model as a Foundation of Organisation Audit: A New Approach to CSR. In: O'Riordan, L., Zmuda, P., Heinemann, S. (eds) New Perspectives on Corporate Social Responsibility. FOM-Edition. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-06794-6_10

Download citation

Publish with us

Policies and ethics