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Ungewissheit und Unsicherheit bei der Einführung neuer Technologien

Nutzungsbarrieren am Beispiel von Medizintechnologien im häuslichen Umfeld

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Exploring Uncertainty

Zusammenfassung

Eine der größten Herausforderungen moderner Gesellschaften ist der Umgang mit dem demographischen Wandel. Die steigende Anzahl zu versorgender älterer Menschen, die zunehmende Lebenserwartung und die erhöhte Wahrscheinlichkeit für chronische Erkrankungen, aber auch Engpässe in der ökonomischen Versorgung und Lücken in der ärztlichen Versorgungskette führen zur grundsätzlichen Frage, mittels welcher technischer Lösungen Menschen länger und sicher zuhause leben wollen. Bislang vollzieht sich die Technologieentwicklung vorwiegend produktorientiert. Fragen nach der Akzeptanz der Produkte und mögliche Nutzungsbarrieren werden bislang wenig berücksichtigt. Eine zentrale Rolle für die Nutzungsbereitschaft spielt die (Un)gewissheit über mögliche Risiken, das (fehlende) Wissen über Vor- und Nachteile und eine fehlende Nutzungserfahrung mit solchen Technologien. Aber auch die Art der Technologie, der Nutzungskontext und individuelle Faktoren wie Alter, Technikgeneration und Geschlecht sind bedeutsam für die Toleranz gegenüber Risiko und Unsicherheit.

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  1. Lehrstuhl für Communication Science, Institut für Sprach- und Kommunikationswissenschaft & Human-Computer Interaction Center, RWTH Aachen University, Theaterplatz 14, 52062, Aachen, Deutschland

    Martina Ziefle

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  1. , ZLW/IMA & IfU, RWTH Aachen University, Dennewartstraße 27, Aachen, 52068, Germany

    Sabina Jeschke

  2. , Ins. f. Sprach- u. Kommunikationswiss., RWTH Aachen, Templergraben 83, Aachen, 52062, Germany

    Eva-Maria Jakobs

  3. , IMA/ZLW, RWTH Aachen, dennewartstr. 27, Aachen, 52068, Germany

    Alicia Dröge

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Ziefle, M. (2013). Ungewissheit und Unsicherheit bei der Einführung neuer Technologien. In: Jeschke, S., Jakobs, EM., Dröge, A. (eds) Exploring Uncertainty. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-00897-0_5

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