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Vergleich von Metamodellen zur Repräsentation von Geschäftsmodellen im Service

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Book cover Dienstleistungsmodellierung 2012

Zusammenfassung

Dienstleistungen sind ein wichtiger Antrieb für Wachstum und Rentabilität in vielen Unternehmen (Chesbrough und Spohrer 2006). Die steigende Bedeutung führt gerade in technologiebasierten Branchen zu neuen Geschäftsmodellen, in denen Dienstleistungen einen wesentlichen Beitrag leisten. Beispiele dafür findet man in der IT, der Luftfahrt, der Medizintechnik oder dem Automobilbau. Begünstigt wird die Entwicklung servicebasierter Geschäftsmodelle u. a. durch den Einsatz von innovativer IT, wie dies Zolnowski et al. (2011a) am Beispiel von Remote-Service-Technologien gezeigt haben.

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Author information

Authors and Affiliations

  1. ISS International Business School of Service Management, Hans-Henny-Jahnn-Weg 9, 22085, Hamburg, Deutschland

    Andreas Zolnowski Dipl.-Wirt.-Inf.

  2. Fachgebiet IT-Management & -Consulting, Universität Hamburg, Vogt-Kölln-Straße 30, 22527, Hamburg, Deutschland

    Martin Semmann M.Sc. Wirt.-Inf. & Prof. Dr. Tilo Böhmann

Authors
  1. Andreas Zolnowski Dipl.-Wirt.-Inf.
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  2. Martin Semmann M.Sc. Wirt.-Inf.
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  3. Prof. Dr. Tilo Böhmann
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Corresponding author

Correspondence to Andreas Zolnowski Dipl.-Wirt.-Inf. .

Editor information

Editors and Affiliations

  1. BWL, Universität Osnabrück, Osnabrück, Germany

    Oliver Thomas

  2. Wirtschafts- u. Sozialwissenschaften, Universität Hamburg, Hamburg, Hamburg, Germany

    Markus Nüttgens

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Zolnowski, A., Semmann, M., Böhmann, T. (2013). Vergleich von Metamodellen zur Repräsentation von Geschäftsmodellen im Service. In: Thomas, O., Nüttgens, M. (eds) Dienstleistungsmodellierung 2012. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-00863-5_2

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  • DOI: https://doi.org/10.1007/978-3-658-00863-5_2

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