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Finance Bundling and Finance Transformation pp 363–378Cite as

Operational Risk Management as Shared Service Center of Excellence (CoE)

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Abstract

Organizations are looking for way to mobilize their knowledge which is often distributed among the many organizational departments and business units. Centers of Excellence (CoE) are focussed on retaining, utilizing and developing knowledge, whereas Shared Services Centers (SSC) are focussed on the efficient service provisioning to many users.

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Author information

Authors and Affiliations

  1. Delft University of Technology, NL-2600 GA Delft, Delft, P.O. Box 5015,, Nederland

    Prof. Dr. ir. Marijn Janssen & Anton Joha M.Sc.

  2. Van Grinsven Consulting, Deken w.a. van Doornstraat 4, Hedel, Nederland

    Dr. Jürgen van Grinsven M.Sc.

Authors
  1. Prof. Dr. ir. Marijn Janssen
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  2. Anton Joha M.Sc.
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  3. Dr. Jürgen van Grinsven M.Sc.
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Corresponding author

Correspondence to Marijn Janssen .

Editor information

Editors and Affiliations

  1. Steinbeis-Hochschule Berlin, Steinbeis Center of Strategic Management, Mollerstr. 12, Hamburg, 20148, Germany

    Frank Keuper

  2. Siemens AG, Global Shared Services, München, Wittelsbacherplatz 2, München, 80333, Germany

    Kai-Eberhard Lueg

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Janssen, M., Joha, A., van Grinsven, J. (2013). Operational Risk Management as Shared Service Center of Excellence (CoE). In: Keuper, F., Lueg, KE. (eds) Finance Bundling and Finance Transformation. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-00373-9_18

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  • DOI: https://doi.org/10.1007/978-3-658-00373-9_18

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  • Publisher Name: Springer Gabler, Wiesbaden

  • Print ISBN: 978-3-658-00372-2

  • Online ISBN: 978-3-658-00373-9

  • eBook Packages: Business and EconomicsEconomics and Finance (R0)

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