Abstract
In this section we consider a simple organization whose output may be measured in terms of “cases handled”. The analysis uses elementary queuing theory. In view of the restrictiveness of this queuing model, the results should be considered as illustrative rather than definitive.
This chapter is based on Beckmann, 1982.
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© 1988 Springer-Verlag Berlin Heidelberg
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Beckmann, M.J. (1988). Substitution of Management and Operative Inputs: Welfare Agency. In: Tinbergen Lectures on Organization Theory. Texts and Monographs in Economics and Mathematical Systems. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-83273-4_11
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DOI: https://doi.org/10.1007/978-3-642-83273-4_11
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-83275-8
Online ISBN: 978-3-642-83273-4
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