Abstract
Businesses in the 1980s have the potential to achieve substantial productivity improvements in their offices. Technology in the form of information systems will be critical in achieving this potential. However, customers and office product vendors have found that the introduction of new technology into the office environment has been an evolutionary rather than a revolutionary process; consequently, implementation of information systems into offices has been difficult and slow. This paper discusses target areas for office productivity improvement, the difficulty of implementing information systems, solutions to some of the problems and the AT&T approach to automating the office.
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References
“The Promise and Pitfalls of the Future Integrated Information Office,” Joseph Robertson, Communications News, November 1979.
“Who Needs The Office of the Future?,” Harvey L. Poppel, Harvard Business Review, November-December 1982.
“Information Management and the Automated Office,” R. C. Hawk, F. R. Zitzman, Proceedings of the Sixth International Conference on Computer Communications, September 1982.
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© 1984 Springer-Verlag Berlin, Heidelberg
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Serpan, G.R. (1984). Information Systems and Office Productivity. In: Witte, E. (eds) Bürokommunikation / Office Communications. Telecommunications, vol 9. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-82062-5_9
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DOI: https://doi.org/10.1007/978-3-642-82062-5_9
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-12459-7
Online ISBN: 978-3-642-82062-5
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