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A Management Perception—Need for Quality Control

  • Conference paper
Robotics and Factories of the Future ’87

  • 176 Accesses

Abstract

Quality Control is very significant to the manufacturing concern because it relates to customer satisfaction.

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Selected References

  • Anon. 1982. Quality: a special report. Reprint from Business Week, (Nov. 1, 1982 issue).

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  • Anon. 1981. Japan’s strategy for the ’80s. Reprint from Business Week (Dec. 14, 1982 issue).

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  • Cole, R.F. 1980. Learning from the Japanese: Prospects and Pitfalls. Management Review, (Sep):22–28.

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  • Deming W E. 1981. What Top Management Must Do. Business Week, (Jul. 20): 19–21.

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  • Hayes, R.H. and Wheelwright, S.C. 1984. Restoring Our Competitive Edge: Competing Through Manufacturing. New York: John Wiley & Sons.

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  • Juran, J.M. 1979. Quality for Better Product Assurance and Reliability. Reprint from Quality, 027F (Jan.-Feb. issues).

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  • Leonard FS. and Sasser, W.E. 1982. The incline of quality. Harvard Business Review, 60, 5:163–171.

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  • Schonberger, R.J. 1982. Japanese Manufacturing Techniques. Nine Hidden Lessons of Simplicity. New York: Free Press.

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Author information

Authors and Affiliations

  1. Division of Business and Social Sciences, Barber-Scotia College, Concord, NC, 28025, USA

    Dr. S. P. Puri (Chairman)

  2. College of Engineering, University of North Carolina at Charlotte, Charlotte, NC, 28223, USA

    Suran N. Dwivedi (Associate Professor)

Authors
  1. Dr. S. P. Puri
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  2. Suran N. Dwivedi
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Editor information

Editors and Affiliations

  1. San Diego State University, San Diego, CA, 92182, USA

    R. Radharamanan (Associate Professor of Mechanical Engineering, Conference Chairman) (Associate Professor of Mechanical Engineering, Conference Chairman)

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© 1988 Springer-Verlag New York Inc.

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Puri, S.P., Dwivedi, S.N. (1988). A Management Perception—Need for Quality Control. In: Radharamanan, R. (eds) Robotics and Factories of the Future ’87. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-73890-6_66

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  • DOI: https://doi.org/10.1007/978-3-642-73890-6_66

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-73892-0

  • Online ISBN: 978-3-642-73890-6

  • eBook Packages: Springer Book Archive

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