Skip to main content

Determining Uses and Gratifications for Mobile Phone Apps

  • Conference paper
Future Information Technology

Part of the book series: Lecture Notes in Electrical Engineering ((LNEE,volume 309))

Abstract

Mobile phone applications (apps) have been widely used in mobile marketing, but nothing is known about app user motives to adopt and use a particular app. This study employs the uses and gratifications (U&G) approach to develop a typology for the motives of app users to adopt an app, and further examines whether user motivations will influence their attitude and addiction to apps. A sample of 441 mobile phone app users was employed to generate information on the structure of user motives to adopt apps. The findings suggest that social benefits, immediate access & mobility, entertainment, self-status seeking, pursuit of happiness, information seeking, and socializing are the primary factors driving app user’s adopting behavior. These motivations explain 53% of the variance in user addiction to apps and 58% of the variance in user attitudes to using apps.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Shankar, V., Venkatesh, A., Hofacker, C., Naik, P.: Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues. J. Interact. Mark. 24, 111–120 (2010)

    Article  Google Scholar 

  2. Sultan, F., Rohm, A.J., Gao, T.: Factors Influencing Consumer Acceptance of Mobile Marketing: A Two-Country Study of Youth Markets. J. Interact. Mark. 23, 308–320 (2009)

    Article  Google Scholar 

  3. Purcell, K.: Half of Adult Cell Phone Owners Have Apps on Their Phones, http://pewinternet.org/~/media//Files/Reports/2011/PIP_Apps-Update-2011.pdf

  4. Kaplan, A.M.: If You Love Something, Let it Go Mobile: Mobile Marketing and Mobile Social Media 4x4. Bus. Horizons 55, 129–139 (2012)

    Article  Google Scholar 

  5. Shankar, V., Balasubramanian, S.: Mobile Marketing: A Synthesis and Prognosis. J. Interact. Mark. 23, 118–129 (2009)

    Article  Google Scholar 

  6. Chiem, R., Arriola, J., Browers, D., Gross, J., Limman, E., Nguyen, P.V., Sembodo, D., Song, Y., Seal, K.C.: The Critical Success Factors for Marketing with Downloadable Applications: Lessons Learned from Selected European Countries. Int. J. Advert Mobi. Marketing 5(2), 43–56 (2010)

    Google Scholar 

  7. Namsu Park, M.A., Kerk, F.M.A., Sebastia´n Valenzuela, M.A.: Being Immersed in Social Networking Environment: Facebook Groups, Uses and Gratifications, and Social Outcomes. Cyberpsych. Beh. 12(6), 729–733 (2009)

    Article  Google Scholar 

  8. Grellhesl, M., Punyanunt-Carter, N.M.: Using the Uses and Gratifications Theory to Understand Gratifications Sought Through Text Messaging Practices of Male and Female Undergraduate Students. Comput. Hum. Behav. 28(6), 2175–2181 (2012)

    Article  Google Scholar 

  9. Hunt, D., Atkin, D., Krishnan, A.: The Influence of Computer-Mediated Communication Apprehension on Motives for Facebook Use. J. Broadcast. Electron. 56(2), 187–202 (2012)

    Article  Google Scholar 

  10. Pai, P., Arnott, D.C.: User Adoption of Social Networking Sites: Eliciting Uses and Gratifications through a Means–End Approach. Comput. Hum. Behav. 29, 1039–1053 (2013)

    Article  Google Scholar 

  11. Dimmick, J., Kline, S., Stafford, L.: The Gratification Niches of Personal E-mail and the Telephone. Commun. Res. 27(2), 227–248 (2000)

    Article  Google Scholar 

  12. Ebersole, S.: Uses and Gratifications of the Web among Students. J. Comput. Mediat. Comm. 6(1) (2000)

    Google Scholar 

  13. Okazaki, S.: Social Influence Model and Electronic Word of Mouth. Int. J. Advert. 28(3), 439–472 (2009)

    Article  MathSciNet  Google Scholar 

  14. Ruggiero, T.E.: Uses and Gratifications Theory in the 21st Century. Mass. Commun. Soc. 3(1), 3–37 (2000)

    Article  Google Scholar 

  15. Kim, Y., Sohn, D., Choi, S.M.: Cultural Difference in Motivations for Using Social Network Sites: a Comparative Study of American and Korean College Students. Comput. Hum. Behav. 27, 365–372 (2011)

    Article  Google Scholar 

  16. Ko, H., Cho, C.H., Roberts, M.S.: Internet Uses and Gratifications. J. Advertising 34(2), 57–70 (2005)

    Article  Google Scholar 

  17. Stafford, T.F., Stafford, M.R., Schkade, L.L.: Determining Uses and Gratifications for the Internet. Decision Sci. 35(2), 259–288 (2004)

    Article  Google Scholar 

  18. Friedmann, R., Fox, R.: On the Internal Organization of Consumers’ Cognitive Schemata. Psychol. Rep. 65, 115–126 (1989)

    Article  Google Scholar 

  19. Szalay, L.B., Deese, J.: Subjective Meaning and Culture: an Assessment Through Word Association. Erlbaum, Hillsdale (1978)

    Google Scholar 

  20. Anderson, J.C., Garbing, D.W.: Structural Equation Modeling in Practice: a Review and Recommended Two-Step Approach. Psychol. Bull. 103, 411–442 (1988)

    Article  Google Scholar 

  21. Hair Jr., J.F.: Multivariate Data Analysis, 3rd edn. Macmillan, New York (1995)

    Google Scholar 

  22. Nunnally, J.C.: Psychometric Theory. McGraw-Hill, New York (1978)

    Google Scholar 

  23. Fornell, C., Larcker, D.F.: Evaluating Structural Equation Models with Unob-servable Variables and Measurement Error. J. Marketing. Res. 18(1), 39–50 (1981)

    Article  Google Scholar 

  24. Chin, W.W., Marcolin, B.L., Newsted, P.R.: A Partial Least Squares Latent Vari-able Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulateion Study and an Electronic-Mail Emotion/Adoption Study. Inform. Syst. Res. 14(2), 1872–1888 (2003)

    Article  Google Scholar 

  25. Hu, L., Bentler, P.M.: Fit Indices in Covariance Structure Modeling: Sensitivity to Underparameterized Model Misspecification. Psychol. Methods. 3(4), 424–453 (1998)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Yu-Hsiang Lin .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Lin, YH., Fang, CH., Hsu, CL. (2014). Determining Uses and Gratifications for Mobile Phone Apps. In: Park, J., Pan, Y., Kim, CS., Yang, Y. (eds) Future Information Technology. Lecture Notes in Electrical Engineering, vol 309. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-55038-6_103

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-55038-6_103

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-55037-9

  • Online ISBN: 978-3-642-55038-6

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics