Advertisement

Between M-Internet Users and Stakeholders: Convergence or Divergence?

  • Manuel José DamásioEmail author
  • Sara Henriques
  • Inês Teixeira-Botelho
  • Patrícia Dias
Chapter
Part of the Media Business and Innovation book series (MEDIA)

Abstract

Mobile phones’ sales are decreasing worldwide but smartphones sales show an exponential growth. This device results from the convergence between internet and mobile phones which support new uses other than voice communication. All these transformations have social consequences.

Our chapter deals with emerging adoption patterns of mobile internet use, the behaviors associated with it and the consequences thereof, focusing on the importance mobility has in shaping online activities and its relation with industrial stakeholders and individual users’ perspectives on the technology in it-self.

We argue that the social interactions allowed by mobile internet are key adoption drivers and that the type of access this technology offers influences the type of activities performed online. We also argue that M-internet access facilitates more interactive and participative activities that result in collective-based activities that, at the same time, depict a particular type of network based individualism. Such a process results in a tension between technological convergence and social divergence, namely if we consider how it reinforces strong ties within a close group while at the same time deteriorates the weak ties between society members as a whole.

Our research presents results from complementary qualitative and quantitative studies that encourage a discussion on the interdependencies between individual adoption patterns and market derived determinants in a socio-cultural environment where technology adoption and diffusion happens. Our study also contributes to a deeper understanding of mobile technology use, the value of mobility and the tension taking place between technological convergence and social divergence.

Keywords

Social Capital Mobile Phone Mobile Device Technology Adoption Social Divergence 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

References

  1. Bolter, J. D., & Grusin, R. (2000). Remediation: Understanding new media. Cambridge, MA: The MIT Press.Google Scholar
  2. Bruns, A. (2009, September 3–4). From prosumer to produser: Understanding user-led content creation. Presented at transforming audiences, London.
  3. Cardoso, G. (2006). Os Media na Sociedade em Rede. Lisboa: Fundação Calouste Gulbenkian.Google Scholar
  4. Castells, M. (2004). A Galáxia Internet: Reflexões sobre internet, negócios e sociedade. Lisboa: Fundação Calouste Gulbenkian.Google Scholar
  5. Castells, M. (2005 [1996]). A Era da Informação: Economia, sociedade e cultura: Vol. 1—A Sociedade em Rede. Lisboa: Fundação Calouste Gulbenkian.Google Scholar
  6. Castells, M. (2009). Communication power. Oxford: Oxford University Press.Google Scholar
  7. Damásio, M., Henriques, S., Botelho, I., & Dias, P. (2013). Social activities and mobile internet diffusion: A search for the holy. Mobile Media and Communication, 1(3), 335–355.CrossRefGoogle Scholar
  8. Dias, P. (2009). The Message is ‘I Love You’: The role of mobile phone mediated communication in close relationships. Presented at 1st autumn conference of interpersonal communication and social interaction section of ECREA, Tampere.Google Scholar
  9. Federman, M. (2006). Memories of now. Receiver, 15, Vodafone.Google Scholar
  10. Fortunati, L. (2002). The Mobile Phone: Towards new categories and social relations. Information, Communication and Society, 5(4), 513–528.CrossRefGoogle Scholar
  11. Fox, K. (2001). Evolution, alienation and gossip: The role of mobile telecommunications in the 21st century. Social Issues Research Center. [online] http://www.sirc.org/publik/gossip.shtml
  12. Gerpott, T. (2010). Communication behaviors and perceptions of mobile internet adopters. Info, 12(4), 54–73.CrossRefGoogle Scholar
  13. Hampton, K., Sessions, L., & Her, E. (2011). Core networks, social isolation, and new media: How internet and mobile phone use is related to network size and diversity. Information, Communication and Society, 14(1), 130–155.CrossRefGoogle Scholar
  14. Intel. (2005). Intel digital lifestyles report. United Kingdom: Intel Corp.Google Scholar
  15. Ito, M., Okabe, D., & Matsuda, M. (2006). Personal, portable, pedestrian: Mobile phones in Japanese life. Cambridge, MA: The MIT Press.Google Scholar
  16. Jenkins, H. (2006). Convergence culture. New York: NYU Press.Google Scholar
  17. Katz, J., & Aakhus, M. (Eds.). (2002). Perpetual contact, mobile communication, private talk, public performance. Cambridge, MA: Cambridge University Press.Google Scholar
  18. Lasen, A. (2004). Emotions and digital devices—affective computing and mobile phones. Surrey: Surrey University.Google Scholar
  19. Lejnieks, C. A. (2008). Generation unplugged. Research report, Harris Interactive, September 12, 2008. Accessed July 21, 2011, from http://files.ctia.org/pdf/HI_TeenMobileStudy_ResearchReport.pdf
  20. Levinson, P. (2004). Cellphone: The story of the world’s most mobile medium and how it has changed everything! New York: Palgrave MacMillan.Google Scholar
  21. Ling, R. (2004). The mobile connection, the cell phone’s impact on society. San Francisco: Elsevier.Google Scholar
  22. Ling, R. (2007). Mobile communication and mediated ritual. Norway and USA: Telenor & University of Michigan.Google Scholar
  23. Ling, R. (2008). The mediation of ritual interaction via the mobile phone. In R. Ling (Ed.), Handbook of mobile communication studies (pp. 165–176). Cambridge, MA: The MIT Press.CrossRefGoogle Scholar
  24. Ling, R., & Yttri, B. (2002). Hyper-coordination via Mobile Phones in Norway. In J. Katz & M. Aakhus (Eds.), Perpetual contact, mobile communication, private talk, public performance (pp. 139–169). Cambridge, MA: Cambridge University Press.Google Scholar
  25. Lobet-Maris, C., & Henin, L. (2002). Hablar sin Comunicar o Comunicar sin Hablar: del GSM al SMS. Revista de Estudios de Juventud, 57, 101–114.Google Scholar
  26. Marôco. (2007). Análise estatística com utilização do SPSS. Lisboa: Edições Sílabo.Google Scholar
  27. McLuhan, M., & Powers, B. (1986). The Global Village. Transformations in world life and media in the 21st century. New York: Oxford University Press.Google Scholar
  28. Plant, S. (2001). On the Mobile: The effects of mobile telephones on social and individual life. Motorola [online] http://www.motorola.com/mot/doc/0/234_MotDoc.pdf
  29. Plant, S. (2002). On the mobile. Receiver, Vodafone.Google Scholar
  30. Quico, C., Damásio, M. J., Henriques, S., & Veríssimo, I. (2012). Digital terrestrial TV switchover process in Portugal: Viewers between a rock and a hard place. In H. Sousa & S. Denicoli (Eds.), Digital communication policies in the information society promotion stage. Braga: LASICS, Universidade do Minho (eBook).Google Scholar
  31. Rettie, R. (2006). How text messages create connectedness. Receiver, 17, Vodafone.Google Scholar
  32. Shirky, C.(2009). Here comes everybody. London:PenguinGoogle Scholar
  33. Skinner, R. (1976, January). Technological determinism: A critique of convergence theory. Comparative Studies in Society and History, 18(1), 2–27.Google Scholar
  34. Smith, A. (2010). Mobile Access 2011. Pew Internet & American Life Project. [online] Accessed July 21, 2011, from http://pewinternet.org/Reports/2010/Mobile-Access-2010.aspx
  35. Tapscott, D. (2008). Grown up digital: How the net generation is changing your world. New York: McGraw-Hill.Google Scholar
  36. Taylor, A., & Harper, R. (2001). The gift of the Gab? A design sociology of young people’s Use of ‘MobiliZe’! Surrey: Surrey University.Google Scholar
  37. Taylor, A., & Harper, R. (2002). Age-old practices in the ‘New World’: A study of gift-giving between teenage mobile users. Surrey: Surrey University.CrossRefGoogle Scholar
  38. The Mobile Life Report. (2007). The Mobile Life European Report - Exploring how mobile phone usage reflects our national cultures. London, UK: Mobile Life - The Carphone Warehouse, London School of Economics and Political Science. www.mobilelife2007.co.uk
  39. The World Internet Project. (2012). The world internet project international report (4th ed.). USC Annenberg School Center for the Digital Future.Google Scholar
  40. Toffler, A. (1980). The third wave. EUA: Bantam Books.Google Scholar
  41. Townsend, L., & Rios, H. (2011). Defragmenting mobile research. Kinesis Survey Technologies, LLC. Accessed from http://www.kinesissurvey.com/wp-content/uploads/2013/06/Defragmenting MobileResearch_KinesisWhitepaper.pdf
  42. Utz, S. (2007). Media use in long distance friendships. Information, Communication and Society, 10, 693–712.CrossRefGoogle Scholar
  43. Vincent, J. (2004). Are mobile phones changing people? Surrey: Surrey University.Google Scholar
  44. Vincent, J. (2005). Emotional attachment to mobile phones: An extraordinary relationship. In L. Hamill & A. Lasen (Eds.), Mobile World: Past, present and future. London: Springer.Google Scholar
  45. Vincent, J., & Harper, R. (2003). Social shaping of UMTS: Preparing the 3G customer (UMTS Forum Report 26). Reino Unido.Google Scholar
  46. Wang, H., & Wang, S. (2010). User acceptance of mobile internet based on the unified theory of acceptance and use of technology: Investigating the determinants and gender differences. Social Behavior and Personality, 38(3), 414–426.Google Scholar
  47. Wellman, B., Quan-Haase, A., Boase, J., & Chen, W. (2002). Examining the internet in everyday life. Nijmegen. [online] http://homes.chass.utoronto.ca/~wellman/publications/index.html
  48. Wellman, B., & Rainie, L. (2012). Networked: The new social operating system. Cambridge, MA: The MIT Press.Google Scholar
  49. Zickuh, K., & Smith, A. (2011). 28 % of American adults use mobile and social location based services. Pew Internet & American Life Project. Accessed July 21, 2011, from http://pewinternet.org/Reports/2011/Location.aspx

Copyright information

© Springer-Verlag Berlin Heidelberg 2016

Authors and Affiliations

  • Manuel José Damásio
    • 1
    Email author
  • Sara Henriques
    • 1
  • Inês Teixeira-Botelho
    • 1
  • Patrícia Dias
    • 1
  1. 1.CICANT-Centre for Research in Applied Communication and New TechnologiesLusófona UniversityLisbonPortugal

Personalised recommendations