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Skills, Displays and Decision Support

  • Penelope M. Sanderson
Part of the NATO ASI Series book series (NATO ASI F, volume 21)

Abstract

I have two concerns in this paper. The first is to raise the point that some decision support displays might have a syntax of their own which obscures the very data they are supposed to enhance, just as a misleading analogy may lead one to overlook an important aspect of a problem- In other words, enhanced displays may sometimes sow the seeds of their own destruction. The second concern is to suggest that supposed expertise is sometimes heavily dependent upon certain display formats- We may be in danger of making overly general claims for the depth of operators’ knowledge, when the truth lies ultimately at a far simpler, more perceptual level. The answers may lie in a detailed examination of the problem itself and its context, making an ‘ecological’ approach to decision support necessary (Gibson, 1969; Neisser, 1976).

Keywords

Failure Detection Problem Layout Answer Alternative Display Format Superficial Aspect 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 1986

Authors and Affiliations

  • Penelope M. Sanderson
    • 1
  1. 1.Department of Mechanical and Industrial EngineeringUniversity of Illinois at Urbana — ChampaignUrbanaUSA

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