Practicality Issues of a Computer Assisted Counselling and Learning Support System
This article discusses the practical issues that maybe encountered by participants of an online academic advising and language learning support system established in a tertiary institute offering sub-degree programmes to secondary school leavers in the Hong Kong Special Administrative Region (HKSAR). Ethnographic analysis of the evidence gathered shows that users of this system may encounter a few issues which can be countered effectively by slight changes in communication modes. This paper concludes that online counselling and learning support is a viable alternative for active learning to take place outside of the traditional classroom environment in spite of the issues addressed.
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