Measuring Users’ Emotions with a Component-Based Approach

  • Rogério Aparecido Campanari Xavier
  • Vânia Paula de Almeida Neris
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 141)


The emotional experience is present in all types of interaction between human beings. Therefore, it is vital to consider the emotional experience during the design process of users’ interfaces to inspire greater confidence among users as well as for the interface to be easier to learn and use. Considering the complexity of the subject, it is necessary to combine methods to minimize the detection of false positives in the evaluation of the user’s emotional state while interacting with information systems. This work presents a hybrid evaluation approach based on the emotion model described by Scherer [1]. The proposed approach allows designers to check whether the information system creates a positive, neutral or negative emotional reaction in the users. A feasibility study was conducted in which an emotional evaluation of a web system was performed based on a group of elderly users using tablet devices.


Emotion Users’ emotional experience Emotional evaluation Information systems 



This work was funded by CAPES - Brazil. The authors thank colleagues from LIFeS-UFSCar for their insightful comments. The authors especially thank the elderly users, who gladly received the research group and participated in the feasibility study, the designers and the referees for their contributions.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Rogério Aparecido Campanari Xavier
    • 1
  • Vânia Paula de Almeida Neris
    • 1
  1. 1.Sustainable and Flexible Interaction Laboratory, Department of ComputingFederal University of São CarlosSão CarlosBrazil

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